Introduction to the course
Stakeholders impact every organisation - whether they are public or private sector – some are internal, others are external, but the higher priority stakeholders must be engaged, their expectations understood and strategies developed, planned and implemented to recognise and address their concerns. Stakeholder management involves both hard and soft skills, with some understanding of human nature, culture, and communications added, finished off with the ability to influence and negotiate with integrity.
The five-day course will provide participants with a standard set of tools and techniques explored through a range of project and programme-based exercises. This will include learning the stakeholder management processes, understanding human behaviour and how to influence it, analysing and planning communication strategies, using principled negotiation techniques and influencing without authority to achieve your goals. This will be achieved with a mixture of short theory blocks, backed up by many interactive exercises and role-plays, to help you practice your newly learned skills in a safe learning environment.
Professional certificate & Accreditation
Enhance your understanding of stakeholder management and maximise engagement and communication within a project environment on this CPD Certified Stakeholder Management training course.