An Intensive 5-day Training Course

Advanced Communication and Interpersonal Skills

Facilitating Change through Effective Communication

INTRODUCTION TO THE COURSE

Crystal clear communication is crucial for all organisations wishing to be market leaders. It is essential in creating highly effective workforces and productive teamwork. Building lasting rapport with people enables individuals to develop trust, openness, and meaningful relationships. In this increasingly technological world of email, SMS, WhatsApp, face to face communication is on the decline, even though there is strong evidence that productive face to face interactions are more effective in building future business.

This Communication and Interpersonal Skills Training Course investigates tried and trusted management processes, procedures and methodology used by many blue-chip companies to build productive and cohesive units. The skills offered from this course establish strong working relationships with individuals at all levels. In this course you will explore advanced behavioural techniques, alongside pure communication, and leadership styles.

COURSE DETAILS

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OBJECTIVES

At the end of this Communication and Interpersonal Skills Training Course, you will learn to:

  • Utilise effective and efficient communication and influencing skills to ensure targets and tasks are fulfilled on time
  • Gain commitment and support from colleagues using innovative engagement and motivation tools
  • Massively improve your leadership skills
  • Understand how to encourage and develop your staff
  • Gain a working knowledge of behavioural leadership techniques to enable you to build lasting and meaningful rapport with internal and external customers alike
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WHO SHOULD ATTEND?

This Communication and Interpersonal Skills Training Course is suitable for a wide range of professionals but will greatly benefit:

  • Individuals who need to persuade others in an ethical manner
  • Individuals are being developed for promotion
  • Individuals who wish to improve their rapport building skills
  • Individuals designated as having leadership potential
  • Individuals who’s KPIs rely strongly on communication skills
  • Individuals who need to disseminate newly learned skills, or key information to others
  • Individuals within a training role for their organisation

AGENDA

  • The art of building lasting rapport
  • Creating a climate of trust within the workplace
  • Crystal clear communication through enhanced listening and questioning techniques
  • The ability to create a positive first impression every time
  • How to read international body language
  • Key concepts of NLP and Emotional Intelligence
  • The skills to create a positive work environment where teams and individuals are motivated and committed to achieve well-formed outcomes
  • How to communicate with small, or large audiences
  • Understand the key drivers to progress with enthusiasm and assurance
  • Notice your unconscious messages and following your intuitions
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Certificate

On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates

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FREQUENTLY ASKED QUESTIONS

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Are there prerequisites or language requirements?

There are no prerequisites. Our courses are open to students of all backgrounds who are 18 years of age and older. All courses are conducted in English. Video lectures include English subtitles and the option to slow-down, pause, or replay lectures for better retention. Discussion boards are a critical component of each of our courses; therefore, we suggest students have a conversational knowledge of English when pursuing a Certificate of Completion. For any of the art writing courses, students need to be 100% proficient in written English.

How many students are in a course? Who will be my classmates?

Our classes are kept small, at no more than 30 students, to better facilitate and encourage personalized interaction with the instructor and fellow participants. Your classmates come from all over the globe and contribute their global perspectives and experience. Some are currently working within the arts while others are just beginning. All classmates share in their passion for the art world.

Do I need specific equipment to take Online Courses?

You should have an up-to-date web browser such as: Chrome, Safari, Firefox, or Internet Explorer. For more detailed information, please see the guides for supported browsers and basic computer specifications. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.

How can I register?

You can register for a KC Academy training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.

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