Advanced Virtual Communication Skills

The Power of Presence Online

Format availability:

Duration:

2 Days

Introduction to the course

A vital concept for any organisation is communication through electronic means, which allows for the geographical dispersion of organisation members. Online collaboration via email, discussion boards, chat, and other methods such as telephone and facsimile communications, are primary contributors to removing time and space in today’s organisational concept. Companies use electronic communications to enhance their business and avoid obstacles with their clients or partners. Virtual Communication is also a common form of interaction for individuals. The use of Virtual Communication allows people to interact in different ways and combine many forms of media in the process.

However, just because Virtual Communication gets there faster does not mean you should spend less time and effort on the mechanical details. All business and personal correspondence project an image of you and your organisation. A Virtual Communication document full of grammar, punctuation and spelling errors will tax the reader’s patience and lessen your credibility. In the battle for the reader’s on-screen attention, carefully written Virtual Communication free from mechanical errors is sure to come out on top. This Advanced Virtual Communication Skills online training course highlights the protocols and develops the skills and abilities necessary to ensure every message is well-crafted.

This online training course will highlight:

  • Self-awareness; personal strengths as well as skills gaps in Virtual Communication
  • Advanced Virtual Communication skills on a variety of media
  • Understanding corporate & industry styles Virtual Communication
  • Correcting common pitfalls and Virtual Communication issues
  • Enhanced skills across all Virtual Communication devices

Course details

At the end of this training course, you will learn to:

  • Improve personal impact, persuasion and influence techniques
  • Enhance their corporate communication skills
  • Apply assertive Communication, especially when dealing with difficult situations
  • Developed practical ways of communicating electronically
  • Be able to demonstrate advanced Virtual Communication skills via different media

This training course is suitable for a wide range of professionals but will greatly benefit:

  • Professionals responsible for web and corporate imaging
  • Staff who communicate both internally and primarily externally to clients
  • Managers and Team Leaders running virtual teams
  • Virtual team members responsible for direct communication with corporate clients.
  • Human resource professionals involved with internal & external Virtual Communication.

Agenda

  • Different ways to communicate electronically
  • Video conferencing, online meetings, e-mail, and apps
  • Instant messaging, social media, blogs, and corporate websites
  • The psychology of communication
  • Virtual Communication barriers and how to overcome them
  • Recognising Virtual Communication advantages and disadvantages
  • Making e-learning work (seminars, webinars & meetings)
  • The risks of Virtual Communication and how to avoid them
  • Using email effectively
  • Steps for email etiquette
  • Social media communication
  • Avoiding social media mistakes

Professional certificate & Accreditation

Understand various virtual communication barriers and how to overcome them, through this training course.

Frequently Asked Questions

There are no prerequisites. Our courses are open to students of all backgrounds who are 18 years of age and older. All courses are conducted in English. Video lectures include English subtitles and the option to slow-down, pause, or replay lectures for better retention. Discussion boards are a critical component of each of our courses; therefore, we suggest students have a conversational knowledge of English when pursuing a Certificate of Completion. For any of the art writing courses, students need to be 100% proficient in written English.

You should have an up-to-date web browser such as: Chrome, Safari, Firefox, or Internet Explorer. For more detailed information, please see the guides for supported browsers and basic computer specifications. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.

Registration is available on our website. Just follow these simple steps: Click the “Apply Now” button in the top right corner of your screen. Select “Online Courses.” Choose your course(s). You will be asked for basic contact information and your credit card payment. We require full payment at the time of registration and all tuition is billed in US dollars. Be sure to check with your bank or credit card company, as your financial institution may charge a foreign transaction fee.

Our classes are kept small, at no more than 30 students, to better facilitate and encourage personalized interaction with the instructor and fellow participants. Your classmates come from all over the globe and contribute their global perspectives and experience. Some are currently working within the arts while others are just beginning. All classmates share in their passion for the art world.

It is recommended that you begin your course promptly. If you do need to start the course a few days late, contact your instructor as soon as possible after the course has opened to discuss your options. Registration closes on the Friday after the course begins.

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Course customization available
Course customization available

This training course is available to be conducted at your own pace & at your own time. Request for a quotation now and our training advisor will contact you shortly

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