- Course Finder
- Training Categories
- Executive Management
- Strategy, Innovation & Transformation
- Leadership and Management
- Corporate Governance
- Resilience and Wellbeing
- ESG and Sustainability
- Management Systems & Auditing
- Quality, Lean & Six Sigma
- HR Management
- Data Analytics and Statistics
- Public Relations
- Public Affairs and Government Relations
- Communication and Presentation Skills Courses
- Crisis, Issues and Reputation Management
- Media Relations
- Finance, Budgeting and Banking
- Projects, Contracts and Purchasing
- Learning Agility
- Oil and Gas Management
- Customer Service and Hospitality Management
- Investment & Asset Management
- Business Resilience
- Venues
-
- Format
- Certificates
- About us
- News
Introduction to the course
In today's dynamic and unpredictable business landscape, unexpected disruptions can have a devastating impact on your organization's operations, reputation, and financial stability. From natural disasters and cyberattacks to supply chain disruptions and economic downturns, unforeseen events can significantly impact revenue, disrupt customer relationships, and erode stakeholder confidence.
KC Academy's 5-Day Business Continuity and Resilience Masterclass equips you with the critical knowledge and practical skills to build a resilient organization that can effectively navigate crises, minimize downtime, and protect your bottom line.
By the end of this 5-Day Masterclass, you will have the confidence and expertise to:
- Minimize the impact of disruptions on your business.
- Protect your organization's reputation and customer relationships.
- Maintain business operations and ensure continued revenue generation.
- Improve employee morale and enhance organizational agility.
- Gain a competitive advantage by demonstrating your organization's resilience.
Course details
At the end of this training course, you will learn to:
- Understand the criticality of business continuity and resilience in today's dynamic environment.
- Identify, assess, and prioritize potential threats and risks to your business operations.
- Develop and implement robust business continuity and disaster recovery plans.
- Enhance crisis management capabilities, including communication, decision-making, and stakeholder engagement.
- Foster a culture of resilience within your organization.
- Leverage technology to improve business continuity and resilience.
By enrolling employees on this course, organizations will see the following benefits and impact on their operations:
- Improved Employee Engagement and Retention
- Enhanced Organizational Reputation
- Increased Competitive Advantage
- Improved Customer Service and Satisfaction
- Enhanced Innovation and Creativity
By enrolling and completing this training course, delegates will note the following personal impact on their understanding of Business Resilience and Continuity:
- Enhanced Crisis Management Skills:
- Improved Problem-Solving and Decision-Making Abilities
- Increased Situational Awareness
- Improved Communication and Interpersonal Skills:
- Greater Confidence in Handling Uncertainty:
This course will benefit a wide range of professionals, including:
- Business Owners and Executives
- Senior Managers and Directors
- Risk and Compliance Professionals
- Operations and Supply Chain Managers.
- IT Managers and Security Professionals
- Human Resources Managers
- Project Managers
- Consultants
Agenda
Day 1: Foundations of Business Continuity and Resilience
- Define and explain the key concepts of business continuity and resilience.
- Describe the impact of globalization, technology, and emerging threats on business resilience.
- Identify potential threats and vulnerabilities within a hypothetical case study scenario.
- Analyze the potential impact of a specific disruption (e.g., cyberattack) on a hypothetical organization's operations.
- Develop a preliminary list of potential risk mitigation strategies for the hypothetical case study.
Day 2: Business Impact Analysis & Risk Management
- Recall the key components of a Business Impact Analysis (BIA).
- Explain the relationship between critical business functions and organizational dependencies.
- Conduct a simplified BIA exercise, identifying critical business functions and their associated impacts.
- Evaluate the potential impact of different disruption scenarios on a chosen critical business function.
- Develop a preliminary risk register for a specific department within the organization.
Day 3: Developing and Testing Business Continuity Plans
- List the key elements of a comprehensive business continuity plan (BCP).
- Explain the importance of developing and maintaining a BCP.
- Develop a simple recovery procedure for a specific business process (e.g., data backup and recovery).
- Evaluate the feasibility and effectiveness of a proposed recovery strategy for a specific scenario.
- Draft a high-level BCP for a specific department or function within the organization.
Day 4: Crisis Management & Communication
- Recall the key principles of crisis communication, including message development and stakeholder engagement.
- Describe the role of social media and other digital channels in crisis communication.
- Develop a crisis communication message for a specific scenario (e.g., data breach, product recall).
- Evaluate a case study of a successful and unsuccessful crisis communication response.
- Develop a simple crisis communication plan for a specific department or function.
Day 5: Building a Culture of Resilience & Continuous Improvement
- List the key elements of fostering a culture of resilience within an organization.
- Explain the importance of employee training and awareness programs in building resilience.
- Evaluate the effectiveness of a current company policy related to business continuity.
Frequently Asked Questions
There are no prerequisites. Our courses are open to students of all backgrounds who are 18 years of age and older. All courses are conducted in English. Video lectures include English subtitles and the option to slow-down, pause, or replay lectures for better retention. Discussion boards are a critical component of each of our courses; therefore, we suggest students have a conversational knowledge of English when pursuing a Certificate of Completion. For any of the art writing courses, students need to be 100% proficient in written English.
You should have an up-to-date web browser such as: Chrome, Safari, Firefox, or Internet Explorer. For more detailed information, please see the guides for supported browsers and basic computer specifications. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.
Registration is available on our website. Just follow these simple steps: Click the “Apply Now” button in the top right corner of your screen. Select “Online Courses.” Choose your course(s). You will be asked for basic contact information and your credit card payment. We require full payment at the time of registration and all tuition is billed in US dollars. Be sure to check with your bank or credit card company, as your financial institution may charge a foreign transaction fee.
Our classes are kept small, at no more than 30 students, to better facilitate and encourage personalized interaction with the instructor and fellow participants. Your classmates come from all over the globe and contribute their global perspectives and experience. Some are currently working within the arts while others are just beginning. All classmates share in their passion for the art world.
It is recommended that you begin your course promptly. If you do need to start the course a few days late, contact your instructor as soon as possible after the course has opened to discuss your options. Registration closes on the Friday after the course begins.
Enroll now
Click on a date to enroll and save your seat
Course customization available
Course customization available
This training course is available to be conducted at your own pace & at your own time. Request for a quotation now and our training advisor will contact you shortly
