An Intensive 5-day Training Course
Managing the Media, Stakeholders and Customers
In the fast-paced world of modern media, the worst moment to learn about crisis communications is when journalists are gathered at your doorstep, and social media channels are ablaze. Crises often arise without warning, but organisations that communicate swiftly and strategically can safeguard their reputation even under intense scrutiny. Success in managing these situations hinges on thorough preparation—developing comprehensive crisis plans and anticipating potential threats before they escalate.
The Crisis Communications training course is designed to equip participants with a practical toolkit of skills, techniques, and resources, enabling them to respond decisively when a crisis strikes. This highly practical training course emphasizes preparation, agility, and resilience, offering participants the opportunity to practice responses in realistic scenarios. By the end of the training course, attendees will be able to transform critical insights into actionable communication strategies, strengthening their ability to meet and exceed professional objectives.
Key areas explored during the Crisis Communications training course include:
The Crisis Communications training course aims to enable participants to:
This training course uses a wide variety of proven adult learning techniques to ensure effective assimilation and retention of the information presented. This training course is highly interactive and will prompt delegates to reflect on their own thinking, communication style and practice.
Your Tutor will guide and facilitate learning using a wide variety of methods including direct input, video, discussions and group and individual exercises to focus on the themes of the training course, practice skills and receive feedback.
By enrolling their teams in the Crisis Communications training course, organisations will benefit from:
Participants attending the Crisis Communications training course will gain:
This KC Academy Crisis Communications training course is suitable for a wide range of professionals in communication and marketing but will greatly benefit:
On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates.
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