An Intensive 5-day Training Course

Internal Communications

Creating a Culture of Connectivity

INTRODUCTION TO THE COURSE

Are your employees engaged at work? Do they know where the company is going and why? Without purpose and engagement, all the effort in your organisation could be in the wrong direction allowing your competitors to lead the market changes.

Current research indicates that internal communications can be a powerful agent of change, driving the honest and regular discussion on topics essential to staff morale. In turn, effective internal communication enhances their loyalty, commitment, and purpose, which directly impacts customer satisfaction and the organisation's bottom line.

For decades "the customer was king," but today we must put our employees first as, without them, we have no business, no customers, and no profits.

This Internal Communication training course empowers communication practitioners to develop and implement a cohesive communication plan that aligns with the broader organisational strategy and ultimately benefits both the organisation and the newly engaged workforce.

This KC Academy training course will highlight

  • Employee Engagement
  • Communication Culture
  • Clear strategies that give purpose
  • Customer Satisfaction
  • Enhanced Transparency
  • Increase Productivity

COURSE DETAILS

Objectives Icon

OBJECTIVES

At the end of the training course, you will be able to:

  • Explain how internal communication impacts organisational effectiveness;
  • Select and apply internal communication and engagement models and concepts to support the achievement of objectives;
  • Describe how internal communication and engagement can support organisational change;
  • Identify the key issues facing internal communicators in strategy setting;
  • Carry out research to support the development of an internal communication plan;
  • Produce an internal communication plan (research, situation analysis, setting measurable objectives, developing tactics, and monitoring and evaluating impact);
  • Produce effective written and verbal communications
  • Outline how social media can be used effectively in the internal communication mix (range, properties and management of channels, employee preferences, feedback mechanisms, employee voice, and enterprise social networks);
  • Describe how the internal communicator can support managers
Target Audience Icon

WHO SHOULD ATTEND?

This KC Academy course is for you if:

  • You are interested in pursuing a career in internal communication.
  • You have been working in internal communication for at least a year and want to learn about the latest techniques and thinking
  • You are working in any related field of PR (e.g. media relations, event management, CSR or public affairs) and would like to understand more about internal communication.

This training course is suitable for a wide range of professionals but greatly benefit:

  • Managers and Supervisors responsible for delivering internal communication
  • Internal Communication practitioners
  • HR practitioners
  • Corporate Communication practitioners
  • Team Leaders who must manage both people and projects

AGENDA

  • Explain how internal communication impacts organisational effectiveness;
  • Select and apply internal communication and engagement models and concepts to support the achievement of objectives;
  • Describe how internal communication and engagement can support organisational change;
  • Identify the key issues facing internal communicators in strategy setting;
  • Carry out research to support the development of an internal communication plan;
  • Produce an internal communication plan (research, situation analysis, setting measurable objectives, developing tactics, and monitoring and evaluating impact);
  • Produce effective written and verbal communications
  • Outline how social media can be used effectively in the internal communication mix (range, properties and management of channels, employee preferences, feedback mechanisms, employee voice, and enterprise social networks);
  • Describe how the internal communicator can support managers
Objectives Icon

Certificate

On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates

RELATED CATEGORIES

OTHER TRAINING COURSES

YOU MIGHT BE INTERESTED AS WELL…

CLASSROOM

Managing Teams for Innovation and Success

23-27 Jun 2025
Dubai, UAE
CLASSROOM

Mastering Corporate Communications

07-11 Jul 2025
London, United Kingdom
CLASSROOM

Strategic Communication: Thinking, Planning and Execution

19-23 May 2025
London, United Kingdom
CLASSROOM

Building Resilience and Sustainable Team Performance

19-23 May 2025
Marbella, Spain
CLASSROOM

Business Etiquette and Relationship Management

16-20 Jun 2025
London, United Kingdom
ONLINE

Advanced Report Writing and Presentation Skills

12-16 May 2025
Online

FREQUENTLY ASKED QUESTIONS

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Are there prerequisites or language requirements?

There are no prerequisites. Our courses are open to students of all backgrounds who are 18 years of age and older. All courses are conducted in English. Video lectures include English subtitles and the option to slow-down, pause, or replay lectures for better retention. Discussion boards are a critical component of each of our courses; therefore, we suggest students have a conversational knowledge of English when pursuing a Certificate of Completion. For any of the art writing courses, students need to be 100% proficient in written English.

How many students are in a course? Who will be my classmates?

Our classes are kept small, at no more than 30 students, to better facilitate and encourage personalized interaction with the instructor and fellow participants. Your classmates come from all over the globe and contribute their global perspectives and experience. Some are currently working within the arts while others are just beginning. All classmates share in their passion for the art world.

Do I need specific equipment to take Online Courses?

You should have an up-to-date web browser such as: Chrome, Safari, Firefox, or Internet Explorer. For more detailed information, please see the guides for supported browsers and basic computer specifications. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.

How can I register?

You can register for a KC Academy training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.

READY TO GET STARTED?

Connect with our team to learn more about our customised learning and development solutions.

SUBSCRIBE TO OUR NEWSLETTER

Stay up to date with our latest insights on leadership, strategy and other topics that are relevant to your business. No spam, great content.