An Intensive 5-day Training Course

Leadership, Communications and
Interpersonal Skills

Leadership through Self-Mastery

INTRODUCTION TO THE COURSE

True leadership begins with self-mastery—the ability to understand, direct, and elevate oneself in every situation. Leaders who have mastered their inner world can inspire and influence others with authenticity, vision, and purpose. The Communications & Interpersonal Skills training course is designed to guide participants through this personal and professional transformation.

This highly interactive training explores the principles of emotional intelligence, self-awareness, and powerful communication. Participants will deepen their understanding of themselves and develop the skills to lead, influence, and connect with others more effectively building the foundation for sustainable leadership impact.

This Communications and Interpersonal Skills training course will highlight:

  • Strategies to master your mindset, focus, and behavior
  • The power of vision, purpose, and personal integrity in leadership
  • Core communication skills that drive clarity and connection
  • Key techniques for influencing others and managing relationships
  • Developing leadership presence and emotional intelligence

COURSE DETAILS

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OBJECTIVES

By the end of this Communications and Interpersonal Skills training course, participants will be able to:

  • Understand the link between thoughts, beliefs, and leadership behavior
  • Align values with actions to build trust and credibility
  • Boost confidence, enthusiasm, and courage as a leader
  • Enhance verbal and non-verbal communication skills
  • Strengthening interpersonal influence and team engagement
  • Develop self-leadership as the foundation for leading others
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TRAINING METHODOLOGY

This KC ACADEMY Leadership, Communications & Interpersonal Skills training course consists of five modules containing lecture content, skill assessments, participative discussions, video presentations and delegate exercises in order to create high impact training. This training course is designed to be dynamic and highly interactive as well as educational. The primary focus is to provide delegates with concepts and methods which they can put to immediate use in the workplace.

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ORGANISATIONAL IMPACT

Organizations that send participants to this Communications and Interpersonal Skills training course can expect:

  • More emotionally intelligent and self-aware leaders
  • Improved internal communication across teams and departments
  • Increased alignment between personal and organizational values
  • Higher levels of motivation, morale, and productivity
  • Enhanced leadership performance and professional presence
  • Strengthened goal focus and execution
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PERSONAL IMPACT

Participants will benefit from:

  • Greater self-awareness and clarity in thought and action
  • Improved confidence in communication and decision-making
  • Practical tools for enhancing leadership presence and emotional control
  • Enhanced interpersonal effectiveness and relationship building
  • Increased productivity and goal achievement
  • Personal growth through values-based leadership
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WHO SHOULD ATTEND?

Those wanting to discover more about how their behaviour, power and influence can achieve improved personal performance.

These include:

  • Management Professionals
  • Team Leaders - prospective, new or experienced
  • Supervisors

DAILY AGENDA

Day 1: Self-Mastery, Reality and Responsibility
  • Controlling your Thoughts and Your Actions - Taking Charge of your Brain
  • Shifting Paradigms to Bring Success
  • Tapping the Power of the Emotional Loop - The Shadow of the Leader
  • Gaining Power and Freedom by Taking Responsibility
  • The Power of Beliefs
    • Developing the Quality of Persistence
    • Developing the Quality of Resilience
    • Developing the Quality of Courage
Day 2: Achieving Your Vision
  • Analysing the Impact of Values on Your Leadership
  • Understanding How Your Values Impact Your Purpose
  • Designing Your Destiny with the Power of a Personal Vision
  • Directing Your Focus on Outcomes-focused Objectives
  • The Power of Beliefs
    • Developing the Quality of Self-confidence
    • Developing the Quality of Enthusiasm
  • Operating with Personal Integrity
Day 3: Advanced Communication Skills
  • Communicating with Intention - Understanding the Communication Process
  • How Communication Breaks Down and How to Avoid it Happening
  • Building Rapport by Using Active Listening Techniques
  • Planning Effective Oral Communication
  • Delivering Effective Oral Communication – Techniques and Tips to Get your Message Across
  • Synchronising Your Verbal and Nonverbal Communication – Building a Commanding Personal Style
  • Dealing with Different Communication Styles and Needs
Day 4: Leadership
  • Understanding The Importance of Emotional Intelligence
  • Developing Self-awareness, Motivation, Empathy and Social Skills
  • Moving to A New Model of Empowerment
  • Recognizing 21st Century Leadership Skills
  • Interpreting Institutional and Interactive Leadership
  • Comprehending The Difference between Leadership and Management
  • Utilizing Effective Situational Leadership
  • Learning The 4 Es of Leadership at GE: Energy, Excite, Edge and Execute
  • Evaluating The Leadership Secrets of Jack Welch
  • Investigating Theories of Motivation
Day 5: The Public Face of the Mature Leader
  • Making Successful Presentations
  • Influencing through Appeal to Achievement of a Vision
  • Influencing through The Utilization of Logic
  • Influencing through A Genuine People Orientation
  • Displaying Personal Power in Communications
  • Overcoming The Failure Mechanism
  • Running Productive Meetings
  • Reviewing The Course
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Certificate

On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates.

THIS TRAINING COURSE IS ALSO PART OF THE 10-DAY TITLES:

CLASSROOM

Developing Excellence in People Leadership

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