An Intensive 5-day Training Course

Lean Thinking

The Philosophy of Increasing Efficiency and Improving Customer Value

INTRODUCTION TO THE COURSE

In an increasingly competitive and resource-conscious business world, achieving more with less is not just a goal, it’s a necessity. The Lean Thinking training course equips professionals with the mindset, principles, and tools needed to streamline operations, reduce waste, and enhance value across the entire organization.

Lean Thinking is more than a process—it’s a philosophy that empowers teams to identify inefficiencies, solve problems proactively, and embed continuous improvement into the organizational culture. This training course introduces participants to the foundational principles of Lean and offers practical strategies to improve productivity, quality, and customer satisfaction while minimizing resource usage and costs.

Whether applied in manufacturing, services, public sector, or non-operations environments, Lean Thinking helps reshape how organizations deliver value, innovate processes, and sustain long-term growth.

This Lean Thinking training course will highlight:

  • The five core principles of Lean Thinking and how to apply them
  • Development and implementation stages of Lean in different business functions
  • Strategies for optimizing operations and workflow efficiency
  • Learn communication techniques for better collaboration and problem-solving
  • Creating customer value by reducing waste across the value stream

COURSE DETAILS

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OBJECTIVES

By the end of this Lean Thinking training course, participants will be able to:

  • Understand and apply Lean Thinking principles to drive operational success
  • Critically evaluate different lean methodologies and tools
  • Implement Lean strategies to improve quality, speed, and efficiency
  • Create value for customers by eliminating non-value-added activities
  • Foster a mindset of continuous improvement and proactive problem-solving
  • Align lean practices with strategic organizational objectives
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TRAINING METHODOLOGY

This Lean thinking training course will utilise a variety of proven learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This training course provides an interactive and participative workshop style that will challenge individuals and encourage lean thinking. This training course will also guide and facilitate learning and individual reflection, as well as using direct input, discussions, case studies, exercises and video. The lessons will seek to integrate theory with practice and will draw upon participants’ own backgrounds, experiences and views and encourage them to relate them to theory.

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ORGANISATIONAL IMPACT

By embedding Lean Thinking training course across teams and functions, organizations will benefit from:

  • A performance-driven culture focused on value creation and efficiency
  • Reduced operational waste and improved resource utilization
  • Enhanced customer satisfaction through improved quality and responsiveness
  • Higher levels of stakeholder engagement in improvement initiatives
  • Improved adaptability and competitiveness in changing market conditions
  • Long-term cost savings and sustainable business growth
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PERSONAL IMPACT

Participants will gain a deep and practical understanding of Lean Thinking training course, including:

  • The ability to identify and eliminate inefficiencies in their work processes
  • Greater confidence in applying Lean tools for continuous improvement
  • Enhanced performance consistency and personal effectiveness
  • Increased flexibility and career opportunities across industries
  • Recognition as a change agent driving operational improvements
  • Tools to increase customer value, profitability, and long-term impact
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WHO SHOULD ATTEND?

This training course is appropriate for everyone in the organisation but may be of special interest to anyone in both operations and non-operations roles who want to advance their careers by improving their lean thinking skills.

This KC Academy Lean Thinking training course is suitable for a wide range of professionals but will greatly benefit:

  • Senior and middle managers across all industries
  • Supervisors
  • Non-management staff who intend to improve processes within their organisation
  • Professionals whose job responsibilities are expanding to include operations decisions
  • Anyone currently managing processes, departments or an entire organisation

DAILY AGENDA

Day 1: Introduction to Lean Thinking
  • What is Lean?
  • The origins of Lean
  • Lean thinking can transform your organization
  • Efficiency and effectiveness
  • Conventional operations management versus lean thinking
  • Lean in the service industry
  • Producing for the customer
Day 2: Lean Management
  • The Principles of Lean Thinking
    • Identify value
    • Value stream mapping
    • Flow
    • Pull production
    • Pursuit of perfection
  • The cost of poor quality
  • Leadership
  • Develop a lean strategy
  • Continuous improvement
  • Mistake proofing
  • 5 Whys and Identifying Root Causes
Day 3: How to Reduce Waste
  • What is waste?
  • The 8 types of waste
    • Transportation
    • Inventory
    • Underutilisation of Skills
    • Motion
    • Waiting
    • Processing (too difficult)
    • Overproduction (too much or too soon)
    • Defects
  • 5S and Kanban
  • Cost-push versus demand-pull production
  • The costs and benefits of just in time
Day 4: The Lean Enterprise
  • Setting up Lean Thinking in your organisation
  • Communicate Lean Thinking
  • Policy Deployment
  • The 14 Principles of Lean Organisation
  • Autonomation
  • Total Productive Maintenance
Day 5: Simple is beautiful
  • Workplace complexity
  • The cost of complexity
  • Standardization
  • Create standard work for flow
  • Install business systems to encourage Lean Thinking
  • Listen to bottom-up suggestions
  • Pay for performance
  • Overview
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Certificate

On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates.

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