Managing Project Stakeholders

Plan and Manage Effective Stakeholder Engagement

Format availability:

In-Person

Duration:

5 Days

Introduction to the course

This Managing Project Stakeholders training course will help you to cultivate your skills and knowledge of stakeholders. It includes the processes required to identify the people, groups or organisations that could impact or be impacted by a project, before moving on to analyze stakeholder expectations and develop appropriate management strategies for engaging stakeholders.

Do you properly involve stakeholders on your projects? Have you ever had a key stakeholder complain they don’t know what is going on? Have you delivered products into the business only to find users don’t like the new system or worse don’t even use it? Projects will not be successful without regular continuous close contact interactions with all the stakeholders. This training course will provide you with a traditional stakeholder management process but will also go further by examining communications management, project leadership, governance, and change management. 

Participants attending the Managing Project Stakeholders training course will develop the following competencies in line with the PMI A Guide to the Project Management Body of Knowledge Seventh Edition:

  • To confidently identify stakeholders
  • Plan and manage effective stakeholder engagement
  • Plan and carry out effective communications using persuasive messages
  • Monitor stakeholder engagement

Course details

This Managing Project stakeholders training course aims to enable participants to achieve the following objectives: 

  • Use techniques to identify all stakeholders
  • Determine stakeholder requirements and expectations
  • Determine interest and level of influence
  • Plan how to communicate with influence using change management techniques
  • Build expectations through project information
  • Monitor stakeholder engagement, adjusting if relationships are breaking down

This Managing Project Stakeholder training course is highly interactive & practical. Participants learn through a range of teaching & personal development methods including presentations with instructor-guided interactive discussions between participants relating to their individual interests. Practical exercises, short team exercises, video material & real-life case studies aiming at stimulating these discussions & providing maximum benefit to the participants. Active participation & involvement will be encouraged throughout the training course to promote the sharing of ideas & expertise within the group.

This Managing Project Stakeholder training course is suitable for a wide range of professionals, but will be particularly beneficial to:  

  • Business Functional Management or personnel
  • Team Leaders / Workstream Leaders
  • Project Sponsors / Project Managers
  • PMO staff

Daily Agenda

DAY 1:
Stakeholder Identification
  • Project basics
  • Stakeholder definition
  • Stakeholder identification techniques
  • Project Governance
  • Internal & external stakeholders
  • Project leadership
DAY 2:
Stakeholder Analysis
  • Power, interest and influence
  • Stakeholder salience 
  • Stakeholder mapping
  • Setting expectations using the Project Mission
  • Public relations
  • The art of active listening
  • Determining requirements
DAY 3:
Plan your Stakeholder Tactics
  • Planning Stakeholder Management
  • Change Management
  • Traditional vs iterative project management
  • Lean project management
  • Project branding
  • Negotiation and delegation
DAY 4:
Stakeholder Communication
  • Importance of verbal, vocal and visual communication
  • Assertive communication to control situations
  • Giving and receiving criticism 
  • Resolving conflicts constructively
  • Risk management
DAY 5:
Manage and Control Stakeholder Engagement
  • Project control - How are you?
  • Earned Value Management
  • Change and Issue logs
  • Benefits Plan
  • Post Project Review
  • Celebrate milestones and success with stakeholders

Frequently Asked Questions

There are no prerequisites. Our courses are open to students of all backgrounds who are 18 years of age and older. All courses are conducted in English. Video lectures include English subtitles and the option to slow-down, pause, or replay lectures for better retention. Discussion boards are a critical component of each of our courses; therefore, we suggest students have a conversational knowledge of English when pursuing a Certificate of Completion. For any of the art writing courses, students need to be 100% proficient in written English.

You should have an up-to-date web browser such as: Chrome, Safari, Firefox, or Internet Explorer. For more detailed information, please see the guides for supported browsers and basic computer specifications. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.

Registration is available on our website. Just follow these simple steps: Click the “Apply Now” button in the top right corner of your screen. Select “Online Courses.” Choose your course(s). You will be asked for basic contact information and your credit card payment. We require full payment at the time of registration and all tuition is billed in US dollars. Be sure to check with your bank or credit card company, as your financial institution may charge a foreign transaction fee.

Our classes are kept small, at no more than 30 students, to better facilitate and encourage personalized interaction with the instructor and fellow participants. Your classmates come from all over the globe and contribute their global perspectives and experience. Some are currently working within the arts while others are just beginning. All classmates share in their passion for the art world.

It is recommended that you begin your course promptly. If you do need to start the course a few days late, contact your instructor as soon as possible after the course has opened to discuss your options. Registration closes on the Friday after the course begins.

Enroll now

Click on a date to enroll and save your seat
Amsterdam
15-19 Jul 2024
Fee: $5,950
Barcelona
02-06 Sep 2024
Fee: $5,950
Dubai
14-18 Oct 2024
Fee: $5,950
Amsterdam
02-06 Dec 2024
Fee: $5,950
London
23-27 Dec 2024
Fee: $5,950
Barcelona
03-07 Feb 2025
Fee: $5,950
London
26-30 May 2025
Fee: $5,950
Course customization available
Course customization available

This training course is available to be conducted at your own pace & at your own time. Request for a quotation now and our training advisor will contact you shortly

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