An Intensive 5-day Training Course

Managing Project Stakeholders

Plan and Manage Effective Stakeholder Engagement

INTRODUCTION TO THE COURSE

This Managing Project Stakeholders training course will help you to cultivate your skills and knowledge of stakeholders. It includes the processes required to identify the people, groups or organisations that could impact or be impacted by a project, before moving on to analyze stakeholder expectations and develop appropriate management strategies for engaging stakeholders.

Do you properly involve stakeholders on your projects? Have you ever had a key stakeholder complain they don’t know what is going on? Have you delivered products into the business only to find users don’t like the new system or worse don’t even use it? Projects will not be successful without regular continuous close contact interactions with all the stakeholders. This training course will provide you with a traditional stakeholder management process but will also go further by examining communications management, project leadership, governance, and change management.

Participants attending the Managing Project Stakeholders training course will develop the following competencies in line with the PMI A Guide to the Project Management Body of Knowledge Seventh Edition:

  • To confidently identify stakeholders
  • Plan and manage effective stakeholder engagement
  • Plan and carry out effective communications using persuasive messages
  • Monitor stakeholder engagement

COURSE DETAILS

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OBJECTIVES

This Managing Project stakeholders training course aims to enable participants to achieve the following objectives:

  • Use techniques to identify all stakeholders
  • Determine stakeholder requirements and expectations
  • Determine interest and level of influence
  • Plan how to communicate with influence using change management techniques
  • Build expectations through project information
  • Monitor stakeholder engagement, adjusting if relationships are breaking down
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TRAINING METHODOLOGY

This Managing Project Stakeholder training course is highly interactive & practical. Participants learn through a range of teaching & personal development methods including presentations with instructor-guided interactive discussions between participants relating to their individual interests. Practical exercises, short team exercises, video material & real-life case studies aiming at stimulating these discussions & providing maximum benefit to the participants. Active participation & involvement will be encouraged throughout the training course to promote the sharing of ideas & expertise within the group.

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WHO SHOULD ATTEND?

This Managing Project Stakeholder training course is suitable for a wide range of professionals, but will be particularly beneficial to:

  • Business Functional Management or personnel
  • Team Leaders / Workstream Leaders
  • Project Sponsors / Project Managers
  • PMO staff

DAILY AGENDA

DAY 1: Stakeholder Identification
  • Project basics
  • Stakeholder definition
  • Stakeholder identification techniques
  • Project Governance
  • Internal & external stakeholders
  • Project leadership
DAY 2: Stakeholder Analysis
  • Power, interest and influence
  • Stakeholder salience
  • Stakeholder mapping
  • Setting expectations using the Project Mission
  • Public relations
  • The art of active listening
  • Determining requirements
DAY 3: Plan your Stakeholder Tactics
  • Planning Stakeholder Management
  • Change Management
  • Traditional vs iterative project management
  • Lean project management
  • Project branding
  • Negotiation and delegation
DAY 4: Stakeholder Communication
  • Importance of verbal, vocal and visual communication
  • Assertive communication to control situations
  • Giving and receiving criticism
  • Resolving conflicts constructively
  • Risk management
DAY 5: Manage and Control Stakeholder Engagement
  • Project control - How are you?
  • Earned Value Management
  • Change and Issue logs
  • Benefits Plan
  • Post Project Review
  • Celebrate milestones and success with stakeholders
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Certificate

On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates

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FREQUENTLY ASKED QUESTIONS

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Are there prerequisites or language requirements?

There are no prerequisites. Our courses are open to students of all backgrounds who are 18 years of age and older. All courses are conducted in English. Video lectures include English subtitles and the option to slow-down, pause, or replay lectures for better retention. Discussion boards are a critical component of each of our courses; therefore, we suggest students have a conversational knowledge of English when pursuing a Certificate of Completion. For any of the art writing courses, students need to be 100% proficient in written English.

How many students are in a course? Who will be my classmates?

Our classes are kept small, at no more than 30 students, to better facilitate and encourage personalized interaction with the instructor and fellow participants. Your classmates come from all over the globe and contribute their global perspectives and experience. Some are currently working within the arts while others are just beginning. All classmates share in their passion for the art world.

Do I need specific equipment to take Online Courses?

You should have an up-to-date web browser such as: Chrome, Safari, Firefox, or Internet Explorer. For more detailed information, please see the guides for supported browsers and basic computer specifications. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.

How can I register?

You can register for a KC Academy training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.

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