INTRODUCTION TO THE COURSE
Projects don’t succeed in isolation; they succeed when stakeholders are identified, understood, and effectively engaged. The Managing Project Stakeholders training course is designed to provide project professionals with the tools, techniques, and insights needed to navigate stakeholder relationships, manage expectations, and lead projects to successful outcomes.
In alignment with the PMI® Guide to the Project Management Body of Knowledge (PMBOK®) – Seventh Edition, this interactive training course focuses on stakeholder identification, engagement strategies, communication planning, and continuous relationship monitoring. It also explores leadership, change management, and governance—critical components for gaining buy-in and avoiding resistance throughout the project lifecycle.
Whether you're struggling with disengaged stakeholders or aiming to elevate your project delivery performance, this course will equip you to build strong partnerships and foster lasting support.
This Managing Project Stakeholders training course will highlight:
- The full lifecycle of stakeholder management—from identification to monitoring
- Techniques to analyze stakeholder interests, power, and influence
- Strategies to communicate with clarity, persuasion, and empathy
- Leveraging change management and project leadership to align expectations
- Managing complex stakeholder dynamics across departments and cultures
- Tools to ensure stakeholder accountability and support throughout the project
COURSE DETAILS
Objectives
By the end of this Managing Project Stakeholders training course, participants will be able to:
- Identify and categorize all stakeholders using structured tools
- Analyze stakeholder influence, interest, and communication needs
- Apply stakeholder engagement planning techniques to ensure alignment
- Communicate persuasively using strategic messaging and change leadership
- Build stakeholder confidence through transparent project reporting
- Monitor engagement levels and proactively address stakeholder concerns
- Adjust strategies when stakeholder relationships show signs of breakdown
Training Methodology
This Managing Project Stakeholders training course is highly interactive & practical. Participants learn through a range of teaching & personal development methods including presentations with instructor-guided interactive discussions between participants relating to their individual interests. Practical exercises, short team exercises, video material & real-life case studies aiming at stimulating these discussions & providing maximum benefit to the participants. Active participation & involvement will be encouraged throughout the training course to promote the sharing of ideas & expertise within the group.
Organisational Impact
By equipping project professionals with advanced stakeholder management skills, organizations will benefit through:
- Higher project success rates due to proactive engagement and alignment
- Improved communication between departments and external partners
- Greater stakeholder satisfaction and reduced resistance to change
- Fewer project delays and conflicts caused by mismanaged expectations
- Increased transparency in decision-making and governance processes
- Stronger project leadership and relationship-building capabilities
Personal Impact
Participants will gain:
- Confidence in managing stakeholder relationships at every level
- Practical skills for stakeholder analysis, influence mapping, and communication
- A stronger understanding of project leadership and changing management principles
- Tools to resolve stakeholder conflict and maintain engagement
- Enhanced visibility and credibility as a project leader
- Strategic insights that can be applied to any project environment
Who should Attend?
This KC Academy Managing Project Stakeholders training course is suitable for a wide range of professionals, but will be particularly beneficial to: Â
- Business Functional Management or personnel
- Team Leaders / Workstream Leaders
- Project Sponsors / Project Managers
- PMO staff
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DAILY AGENDA
Day 1: Stakeholder Identification
- Project basics
- Stakeholder definition
- Stakeholder identification techniques
- Project Governance
- Internal & external stakeholders
- Project leadership
Day 2: Stakeholder Analysis
- Power, interest and influence
- Stakeholder salience
- Stakeholder mapping
- Setting expectations using the Project Mission
- Public relations
- The art of active listening
- Determining requirements
Day 3: Plan your Stakeholder Tactics
- Planning Stakeholder Management
- Change Management
- Traditional vs iterative project management
- Lean project management
- Project branding
- Negotiation and delegation
Day 4: Stakeholder Communication
- Importance of verbal, vocal and visual communication
- Assertive communication to control situations
- Giving and receiving criticism
- Resolving conflicts constructively
- Risk management
Day 5: Manage and Control Stakeholder Engagement
- Project control - How are you?
- Earned Value Management
- Change and Issue logs
- Benefits Plan
- Post Project Review
- Celebrate milestones and success with stakeholders
Certificate
- On successful completion of this training course, KC Academy Certificate will be awarded to the delegates.