An Intensive 5-day Training Course
Learn to recognise different negotiation styles & counter tactics
Strong negotiation and dispute resolution skills are critical assets for professionals seeking to navigate today’s complex business environment. Whether managing client expectations, dealing with internal stakeholders, or resolving conflicts across departments, the ability to negotiate with confidence and resolve disputes constructively is indispensable.
The Negotiating & Dispute Resolutions training course is designed to empower participants with practical tools, strategic frameworks, and interpersonal techniques essential for successful negotiations. This highly interactive training course delves into the key stages of negotiation, explores the causes of disputes, and introduces proven methods to manage and resolve conflict while maintaining positive working relationships.
Delegates will also assess their current negotiation style, learn how to manage team dynamics, and practice techniques to reach mutually beneficial outcomes in both individual and team-based negotiations.
This Negotiating & Dispute Resolutions training course will highlight:
By the end of this Negotiating & Dispute Resolutions training course, participants will be able to:
This Negotiating & Dispute Resolutions training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes highly interactive tutor-led group discussions, syndicated exercises, case studies and role playing in a realistic dispute resolution scenario. A formal framework is built around the delegates' current knowledge and they are encouraged to re-discover and share their knowledge and experiences. Delegates will be encouraged to develop both their negotiation and communication skills to increase the value for money provided to their employer.
This KC Academy Negotiating & Dispute Resolutions training course is suitable to a wide range of professionals but will greatly benefit:
On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates.
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