An Intensive 5-day Training Course

Operations Strategy for Leaders

Driving Excellence in Organizational Operations

INTRODUCTION TO THE COURSE

This Operations Strategy for Leaders training course is a transformative experience designed to equip executives and leaders with the strategic insights and skills needed to optimize organizational operations. Delegates will gain a competitive edge by mastering operational excellence, aligning strategies, fostering innovation, and driving sustainable practices.

This KC Academy Operations Strategy for Leaders training course will highlight

  • Strategic decision-making in operations
  • Aligning operations with business goals
  • Designing process and layout
  • Managing lean, inventory and agile operations
  • Managing process experience and quality management
  • Driving innovation and technology adoption
  • Building a culture of continuous improvement

COURSE DETAILS

Objectives Icon

OBJECTIVES

At the end of this Operations Strategy for Leaders training course, you will learn to:

  • Develop and implement strategic operational decisions.
  • Align operational goals with overall business strategy.
  • Drive innovation and effectively adopt technology.
  • Manage the operating system with strategic fit.
  • Foster a culture of continuous improvement.
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TRAINING METHODOLOGY

Our engaging training methodology combines lectures, interactive discussions, practical exercises and learning by doing activities, providing executives with a dynamic and immersive learning experience.

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ORGANISATIONAL IMPACT

The Organization will have the following benefits:

  • Enhanced strategic decision-making capabilities.
  • Improved alignment of operations with business goals.
  • Increased integration of innovation and technology.
  • Fostering culture of continuous improvement.
  • Recognizing crucial issues in overseeing operational change by managing the transitions that impact both processes and individuals.
  • Utilizing a variety of analytical methods to enhance the management of operations and the supply chain.
  • Formulating a consistent approach to analyze particular aspects of a company's performance, aiming for operational improvement.
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PERSONAL IMPACT

At the end of this training course, the participants will gain the following:

  • Enhanced strategic decision-making skills
  • Ability to align personal goals with organizational strategy
  • Proficiency in driving innovation and technology adoption
  • Leadership in fostering a culture of continuous improvement
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WHO SHOULD ATTEND?

This KC Academy Operations Strategy for Leaders training course is suitable for a wide range of professionals but will greatly benefit:

  • Executives and Senior Managers
  • Operations Directors, HR and cross functional team leaders
  • Business owners
  • Strategic Planners
  • Business Analysts
  • Operations Improvement Managers and team leaders

DAILY AGENDA

Day 1: Foundations of Operations Strategy
  • Operations Strategy – Definition, characteristics, and challenges
  • The new operations agenda
  • The operational contribution to strategy
  • Operations performance
  • Aligning Operations with business goals and market needs – recognizing trade off
  • Key decisions area: Utilizing Gemba Walks for operational insights
Day 2: Process Design, Process Layout and Capacity Management
  • Runners, repeaters & strangers
  • Process design and layout for volume and variety
  • Process technology and AI
  • People and processes
  • Capacity management
  • The bottleneck
  • The coping zone
Day 3: Lean, Inventory and Agile Operations and Projects
  • Inventory management
  • TPS ( Toyota Production System)
  • Lean operations
  • Value Stream Mapping
  • Waste identification
  • Agile operations
  • Agile projects
Day 4: Quality Management
  • Quality management
  • Process experience
  • Service blueprint
  • Service quality gap
  • Process analysis
  • Common techniques for process improvement / problem analysis
Day 5: Change Leadership and Sustainable Improvement
  • Change Leadership
  • Measuring and communicating executive impact for ongoing improvement
  • Sustainability as a value creation
  • Risk analysis
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Certificate

On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates.

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