Crisis Management Masterclass

This Crisis Management training course offers participants the basics in identifying, preventing, and controlling crises and helps understand the importance and challenges faced when addressing Crisis Management, which is vital for the safety and security of human life, revenues and reputation. During this training course, Crisis Management activities from preparation to training and compliance are covered, various stages of a crisis are discussed, Crisis Management functional structure, roles & responsibilities and procedures are also discussed.

This KC Academy training course emphasizes the importance of communication and making instant and effective decisions at the different stages of the Crisis: pre-crisis, crisis, and post-crisis, including the assessment and identification of the most common weaknesses found to adjust and improve. The training course concludes by elaborating on the distinction between Crisis Management and Risk Management which are often confused.

This training course will highlight:

• What is Crisis Management
• Types of Crisis
• Business Continuity Planning (BCP) & Crisis Management
• Stages of a Crisis & Crisis Management Process Steps
• The Crisis Management Team & The Crisis Communications Team
• The Crisis Management Plan
• The Crisis Management Command Centre
• Exercising the Crisis Management Plan
• Crisis Management vs Risk Management