Developing and Leveraging Consulting Skills

Applying Best Practice to Improve Team Performance

Format availability:


5 Days

Daily Agenda

DAY 1:
Consulting Is Much More Than Giving Advice 
  • What do consultants actually do?
  • The characteristics of the consulting profession
  • Internal and external consultants – similarities and differences
  • Universal and specialist skills required for effective consulting
  • The unique and unusual relationship of consultant and client
  • The central role of communication in effective consulting
  • Overview – The changing priorities of professional consultants
DAY 2:
Developing Yourself And Your Consulting Teams 
  • Defining your consulting role – its scope and boundaries
  • Experience transfer – the essence of effective consulting
  • Continuous improvement – yourself and your people
  • How to structure and develop a consulting team
  • Coaching and mentoring 1 – Managing experienced consultants
  • Coaching and mentoring 2 – Supporting inexperienced consultants
  • Overview – Setting up a high-performance consulting capability
DAY 3:
Improving Planning, Organisation and Alignment 
  • Planning 1 – How to acquire relevant, accurate and complete data
  • Planning 2 – Converting data into a development plan
  • Organisation 1 – Why and how organisations need to change and develop
  • Organisation 2 – The organisation as a “fighter aircraft”  
  • Alignment 1 – Optimising the strategy-structure-culture process
  • Alignment 2 – Applying best practice as the business model evolves
  • Overview – Controlling the processes of strategic and operational management
DAY 4:
Managing Evolution, Disruption and Change 
  • Evolution 1 – Knowing when and why to change direction
  • Evolution 2 – Deciding how to change direction
  • Disruption 1 – Leading the processes of innovation
  • Disruption 2 – Managing risk within consulting projects
  • Change 1 – Understanding why change management is difficult
  • Change 2 – Overcoming reluctance and resistance to change
  • Overview – Personal plan for leveraging consulting experience and best practice
 DAY 5:
The Collaborative Consulting Model 
  • Client wants and needs – agreeing and achieving realistic expectations
  • Creating and sustaining a client-consultant relationship
  • Cross-testing and development of innovative ideas
  • Communicating the results of consulting activities
  • Evaluation of outputs and consequences – what value is added?
  • Collaboration as the means of maximising sustainable success
  • Overview – The value of consulting in a rapidly changing world

Professional certificate & Accreditation

Utilise the opportunity to accelerate your potentials and expand your career choices through this training course.

Frequently Asked Questions

There are no prerequisites. Our courses are open to students of all backgrounds who are 18 years of age and older. All courses are conducted in English. Video lectures include English subtitles and the option to slow-down, pause, or replay lectures for better retention. Discussion boards are a critical component of each of our courses; therefore, we suggest students have a conversational knowledge of English when pursuing a Certificate of Completion. For any of the art writing courses, students need to be 100% proficient in written English.

You should have an up-to-date web browser such as: Chrome, Safari, Firefox, or Internet Explorer. For more detailed information, please see the guides for supported browsers and basic computer specifications. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.

Registration is available on our website. Just follow these simple steps: Click the “Apply Now” button in the top right corner of your screen. Select “Online Courses.” Choose your course(s). You will be asked for basic contact information and your credit card payment. We require full payment at the time of registration and all tuition is billed in US dollars. Be sure to check with your bank or credit card company, as your financial institution may charge a foreign transaction fee.

Our classes are kept small, at no more than 30 students, to better facilitate and encourage personalized interaction with the instructor and fellow participants. Your classmates come from all over the globe and contribute their global perspectives and experience. Some are currently working within the arts while others are just beginning. All classmates share in their passion for the art world.

It is recommended that you begin your course promptly. If you do need to start the course a few days late, contact your instructor as soon as possible after the course has opened to discuss your options. Registration closes on the Friday after the course begins.

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