Daily Agenda
DAY 1:
Consulting Is Much More Than Giving Advice
- What do consultants actually do?
- The characteristics of the consulting profession
- Internal and external consultants – similarities and differences
- Universal and specialist skills required for effective consulting
- The unique and unusual relationship of consultant and client
- The central role of communication in effective consulting
- Overview – The changing priorities of professional consultants
DAY 2:
Developing Yourself And Your Consulting Teams
- Defining your consulting role – its scope and boundaries
- Experience transfer – the essence of effective consulting
- Continuous improvement – yourself and your people
- How to structure and develop a consulting team
- Coaching and mentoring 1 – Managing experienced consultants
- Coaching and mentoring 2 – Supporting inexperienced consultants
- Overview – Setting up a high-performance consulting capability
DAY 3:
Improving Planning, Organisation and Alignment
- Planning 1 – How to acquire relevant, accurate and complete data
- Planning 2 – Converting data into a development plan
- Organisation 1 – Why and how organisations need to change and develop
- Organisation 2 – The organisation as a “fighter aircraft”
- Alignment 1 – Optimising the strategy-structure-culture process
- Alignment 2 – Applying best practice as the business model evolves
- Overview – Controlling the processes of strategic and operational management
DAY 4:
Managing Evolution, Disruption and Change
- Evolution 1 – Knowing when and why to change direction
- Evolution 2 – Deciding how to change direction
- Disruption 1 – Leading the processes of innovation
- Disruption 2 – Managing risk within consulting projects
- Change 1 – Understanding why change management is difficult
- Change 2 – Overcoming reluctance and resistance to change
- Overview – Personal plan for leveraging consulting experience and best practice
DAY 5:
The Collaborative Consulting Model
- Client wants and needs – agreeing and achieving realistic expectations
- Creating and sustaining a client-consultant relationship
- Cross-testing and development of innovative ideas
- Communicating the results of consulting activities
- Evaluation of outputs and consequences – what value is added?
- Collaboration as the means of maximising sustainable success
- Overview – The value of consulting in a rapidly changing world
Professional certificate & Accreditation
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