An Intensive 5-day Training Course

Developing and Leveraging Consulting Skills

Applying Best Practice to Improve Team Performance

DAILY AGENDA

Day 1: Consulting Is Much More Than Giving Advice
  • What do consultants actually do?
  • The characteristics of the consulting profession
  • Internal and external consultants – similarities and differences
  • Universal and specialist skills required for effective consulting
  • The unique and unusual relationship of consultant and client
  • The central role of communication in effective consulting
  • Overview – The changing priorities of professional consultants
Day 2: Developing Yourself And Your Consulting Teams
  • Defining your consulting role – its scope and boundaries
  • Experience transfer – the essence of effective consulting
  • Continuous improvement – yourself and your people
  • How to structure and develop a consulting team
  • Coaching and mentoring 1 – Managing experienced consultants
  • Coaching and mentoring 2 – Supporting inexperienced consultants
  • Overview – Setting up a high-performance consulting capability
Day 3: Improving Planning, Organisation and Alignment
  • Planning 1 – How to acquire relevant, accurate and complete data
  • Planning 2 – Converting data into a development plan
  • Organisation 1 – Why and how organisations need to change and develop
  • Organisation 2 – The organisation as a “fighter aircraft”
  • Alignment 1 – Optimising the strategy-structure-culture process
  • Alignment 2 – Applying best practice as the business model evolves
  • Overview – Controlling the processes of strategic and operational management
Day 4: Managing Evolution, Disruption and Change
  • Evolution 1 – Knowing when and why to change direction
  • Evolution 2 – Deciding how to change direction
  • Disruption 1 – Leading the processes of innovation
  • Disruption 2 – Managing risk within consulting projects
  • Change 1 – Understanding why change management is difficult
  • Change 2 – Overcoming reluctance and resistance to change
  • Overview – Personal plan for leveraging consulting experience and best practice
Day 5: The Collaborative Consulting Model
  • Client wants and needs – agreeing and achieving realistic expectations
  • Creating and sustaining a client-consultant relationship
  • Cross-testing and development of innovative ideas
  • Communicating the results of consulting activities
  • Evaluation of outputs and consequences – what value is added?
  • Collaboration as the means of maximising sustainable success
  • Overview – The value of consulting in a rapidly changing world

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