An Intensive 5-day Training Course

Leading & Managing Change

Change Management Best Practices for Organisational Sustainability

INTRODUCTION TO THE COURSE

Change is inevitable across all sectors and levels—whether it’s implementing a new strategy, shifting work processes, or navigating economic disruptions. For change to be successful, organizations need leaders who understand not only the mechanics of change but also the psychology behind it. The Leading & Managing Change training course empowers professionals with the tools, strategies, and leadership behaviors essential for guiding teams through transformation.

This training course blends the latest insights from change leadership, organizational development, and work psychology to help managers effectively implement change, overcome resistance, and foster a culture that embraces innovation and continuous improvement.

This Leading & Managing Change training course will cover:

  • The difference between Change Management and Change Leadership
  • Effective communication strategies during change
  • Tools and models for managing organizational transformation
  • Understanding and addressing employee resistance
  • Organizational culture and workplace psychology in change initiatives

COURSE DETAILS

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OBJECTIVES

By the end of the Leading & Managing Change training course, participants will be able to:

  • Understand the psychological principles that shape responses to change
  • Define the nature and impact of change within the organizational context
  • Design and apply a suitable change management model for their workplace
  • Anticipate and manage individual and team resistance to change
  • Describe the relationship between organizational culture and change initiatives
  • Develop practical leadership skills to drive successful transformation
  • Create and implement an organizational development (OD) framework aligned with performance goals
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TRAINING METHODOLOGY

Participants to this Leading and Managing Change training course will receive a thorough training on the subjects covered by the training course outline with the facilitator utilizing a variety of proven adult learning teaching and facilitation techniques. This KC Academy training course is very participatory and experiential. It involves theoretical insight, awareness building and a lot of skill practice in a group setting. The training course methodology includes individual and group activities focused on skill development. Case Studies and presentations will highlight the major teaching features. A variety of practical sessions and group interactions are into this training course.

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ORGANISATIONAL IMPACT

Organizations that send delegates to this training course will benefit from:

  • Stronger change management frameworks grounded in behavioral science
  • Enhanced organizational agility through strategic leadership of change
  • Improved employee engagement during times of transition
  • Greater success in implementing new initiatives and transformation programs
  • A stronger performance culture built on collaboration, communication, and accountability
  • Development of a Strategy-Focused Organization (SFO) through effective OD planning
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PERSONAL IMPACT

Participants will leave this training course with:

  • In-depth understanding of the key phases of successful change leadership
  • Practical experience using communication and leadership tools to manage change
  • The ability to identify and resolve resistance in constructive ways
  • Enhanced confidence in facilitating organizational transformation
  • The skills to lead performance improvement initiatives linked to change efforts
  • Clarity on how to align personal leadership style with strategic organizational goals
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WHO SHOULD ATTEND?

This KC Academy Leading and Managing Change training course is suitable for a wide range of professionals but will greatly benefit:

  • All Managers and Leaders who wish to enhance their competencies in change management
  • All Human Resource (HR) Personnel
  • People who are likely to take up managerial positions in the future that will involve managing change
  • Engineers and other Technical Professionals moving into Organizational Development (OD) or Business Partner (BP) roles
  • Occupational Health & Safety and training staff involved in change management
  • Those who received their training in Change Management in past years and need to be brought up to date with best practice in Change Leadership

DAILY AGENDA

Day 1: Understanding Human Psychology and its Impact on Change Management
  • What is Human Psychology?
  • Tip of the Iceberg Concept
  • Understanding Yourself
  • Developing Self-awareness, Trust and Communication
  • How Attitudes are formed?
  • Motivation at Workplace and What Drives People to be Motivated
  • The Key Drivers of Change
  • The Need for Change Management
Day 2: Approaches to Organizational Change
  • Where do you start with Organizational Change?
  • Anticipated Reaction to Change
  • What are typically the things which are required to Change?
  • Define the Scale of Organizational Change
  • Approaches to Organizational Change
  • Steps required to Implement Change
  • How to Sustain Change?
  • What is the impact of Appreciative Inquiry on Change Management?
  • Organizational Alignment around the Change
Day 3: Change Management and Change Leadership
  • The Five Psychological Phases of Change and their Effective Management
  • Difference between Change Management and Change Leadership
  • Leadership and Culture in Change Management
  • Change Management and Emotional Intelligence impact on Organization Performance
  • The Key Components of Emotional Intelligence Link to Leadership
  • Emotional Quotient (EQ) vs. Intelligence Quotient (IQ)
Day 4: Organisational Development (OD)
  • What is Organisational Development?
  • Introduction to Performance Management Tool Namely the Balanced Scorecard
  • Defining Strategy and How to Translate It into Action and Execution
  • SWOT and PESTEL Analysis
  • Barriers and Success Factors to Strategy Execution – Culture, Leadership and Human Factors
  • Building a Strategy Focused Organisation (SFO)
  • Introduction to Strategy Maps
Day 5: Developing Performance Contracts Framework and Scoring Mechanism
  • Developing Business Plan Methodology to Achieve the Strategic Direction of the Organization
  • Developing and Implementing Performance Contracts Framework between CEO and Functional Managers within the Organization
  • Developing a Comprehensive Balanced Scorecard and Scoring Mechanism for your organization using EXCEL
  • Training Course Review and Wrap-up
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Certificate

On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates.

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