An Intensive 5-day Training Course

Mastering Emotional Agility at Work

Using Emotional Agility to Build Skills, Strengthen Relationships and Lead More Effectively

INTRODUCTION TO THE COURSE

This Mastering Emotional Agility at Work training course covers the emotional tools for effective teamwork and team management. The concept of Emotional Agility introduces a new way of relating to yourself and the world around you. Those with high emotional intelligence and agility tend to succeed in most areas of their lives. Effective leaders do not suppress or deny their inner experiences. In contrast, they approach them with mindfulness, values, and productivity-developing what we call emotional agility. The ability to manage one's thoughts and feelings is essential in today's complex, fast-changing knowledge economy.

In this training course, participants will learn how to handle their emotions effectively, learn how to identify and manage people’s emotions and build a high-performance team through emotional agility.

This KC Academy Mastering Emotional Agility at Work training course will highlight

  • The importance of emotional agility to your organization
  • The concept of emotional competencies
  • Identifying micro-expressions
  • Developing awareness and empathy for people’s feelings
  • Leadership through inner sensations and inner voices
  • Leadership through perception and sensation
  • Crises management through emotional intelligence
  • Developing a healthy and thriving workplace environment

COURSE DETAILS

Objectives Icon

OBJECTIVES

At the end of this Mastering Emotional Agility at Work training course, you will learn how to:

  • Incorporate Emotional Agility tools and techniques into your daily work
  • Handle conflict and complex situations more efficiently
  • Communicate more clearly with subordinates and managers
  • Improve your working relationship with colleagues
  • Develop successful and resilient teams
  • Create a coaching and mentoring culture at your workplace
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TRAINING METHODOLOGY

This course will use various proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes stimulating presentations supporting each topic and interactive trainer lead sessions of discussion. There will also be practical sessions where participants can practice and experience course-related activities. Practical and fun exercises, short video presentations, small group work and feedback will be used to facilitate learning.

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ORGANISATIONAL IMPACT

  • Emotional agility in the workplace gives the ability to create better relationships with your clients and coworkers and promote a positive work environment for the whole team.
  • It helps your organisation to effectively manage conflict
  • Positive emotions broaden employees' thinking, making them more open to new ideas and possibilities.
  • Emotional agility helps to increase employee engagement, their level of motivation, and help them to put more effort into their work.
  • Increasing self-awareness, self-management, and an understanding of interpersonal dynamics
  • Reduced stress, enhanced physical health and mental well being
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PERSONAL IMPACT

  • Navigate difficult conversations using emotions as a strategic resource
  • Take control of your decisions and actions by detaching from emotions
  • Align your mindset, motivation, and habits with small, purposeful adjustments
  • Utilize emotional intelligence concepts in the workplace by appreciating teammates' contributions
  • Developing an openness to new ideas and changing perspectives for change
  • Maintaining resoluteness in the face of pressure to cave
  • Demonstrating self-confidence to lead and influence
  • Supporting and empathizing in order to build relationships
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WHO SHOULD ATTEND?

This KC Academy Mastering Emotional Agility at Work training course targets learners in mid- to senior-level positions who wish to manage their teams effectively. This course is designed so that you will be able to understand, practice, and implement the tools and techniques presented.

The course is recommended for mid-level managers and directors who are looking to manage their teams more efficiently and for professionals who would like to advance into a managerial role.

 

DAILY AGENDA

DAY 1: Fundamentals of Emotional Agility (EA)
  • Introduction to Emotional Agility
  • Stages to Emotional Agility
  • Why EA is important to your organisation
  • Emotional Agility vs Organisational Agility
  • Emotional Competencies
  • Exploring self-awareness strategies
DAY 2: Emotional Agility Communicating Techniques
  • High context vs low context communication
  • Micro-expressions: involuntary messaging
  • Face: Strongest indicator of emotions under stress and high stakes
  • Understand how micro-expressions are expressed
  • Identify universal emotions such as anger, fear, contempt, disgust, sadness, surprise and joy
  • Develop awareness and empathy for what people are hiding (feelings/agendas)
  • Detect lies/deceit and manage hidden agendas
DAY 3: Enhancing leadership effectiveness through emotional agility
  • A guide to using EA to become a successful modern leader
  • Developing your leadership brand
  • Leadership through empathy: the gentle art of persuasion
  • The power of inner sensations and inner voices for leaders
  • The art of leadership through perception (mind) and sensation (body)
  • Overview of EI's physiological and neurological components
  • Building a high-performance team using EA
  • Using EA to influence as a leader
DAY 4: Managing Crisis with Emotional Agility
  • Definition of resilience and variables that contribute to resilience
  • Emotional complexity
  • The art of letting go of expectations
  • Emotional intelligence competencies to help navigate a crisis.
  • Crisis management: how to deal with it using EA
  • Facing and addressing thoughts, emotions and behaviours
  • Practicing detached observation
  • Moving on: introducing habit-tweaking techniques
DAY 5: Embedding Emotional Agility Culture in your Organisation’s DNA
  • The stages and techniques for building empathy
  • Developing a healthy and thriving workplace environment
  • Increasing self-awareness, self-management, and an understanding of interpersonal dynamics
  • Cultivating compassion and resilience as part of a team-centered culture
  • Evaluating teams for signs of Disengagement
  • The role of emotional agility in conflict resolution
  • Managing anxiety and Increasing positive emotions
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Certificate

On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates

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FREQUENTLY ASKED QUESTIONS

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Are there prerequisites or language requirements?

There are no prerequisites. Our courses are open to students of all backgrounds who are 18 years of age and older. All courses are conducted in English. Video lectures include English subtitles and the option to slow-down, pause, or replay lectures for better retention. Discussion boards are a critical component of each of our courses; therefore, we suggest students have a conversational knowledge of English when pursuing a Certificate of Completion. For any of the art writing courses, students need to be 100% proficient in written English.

How many students are in a course? Who will be my classmates?

Our classes are kept small, at no more than 30 students, to better facilitate and encourage personalized interaction with the instructor and fellow participants. Your classmates come from all over the globe and contribute their global perspectives and experience. Some are currently working within the arts while others are just beginning. All classmates share in their passion for the art world.

Do I need specific equipment to take Online Courses?

You should have an up-to-date web browser such as: Chrome, Safari, Firefox, or Internet Explorer. For more detailed information, please see the guides for supported browsers and basic computer specifications. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.

How can I register?

You can register for a KC Academy training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.

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