DAY 1: The Changing World of Etiquette and Social Expectations
- Discover how the world of etiquette and social expectations is evolving, and the challenges this presents
- Learn the importance of building and maintaining solid relationships and how they can impact your reputation.
- Develop strategies for establishing cordial relationships and making a great first impression.
- Identify the relationships you need to succeed and learn how to target the right people in your network
DAY 2: Investing in Yourself
- Learn the importance of personal appearance, dress, and grooming in professional settings.
- Discover the power of body language, from handshakes to virtual hangouts
- Explore touchpoints and moments of truth in networking situations and how to prepare for them
- Assess your style and learn how to tailor it for different conditions and personality types
DAY 3: Etiquette Across All Media
- Master the art of communication in all forms, including email, formal writing, instant messaging, social media, online meetings, and interviews.
- Learn the dos and don'ts of each communication medium and how to make a great impression in each situation.
DAY 4: Mastering Social Events
- Learn how to issue and reply to invitations and the correct forms of address for different situations.
- Discover the art of making small talk and how to navigate social events easily.
- Explore the basics of dining etiquette, including making sense of table settings and mastering the art of conversation over a meal.
DAY 5: Continuous Improvement
- Learn how to set SMART goals for self-improvement and research your contacts for better communication.
- Build a wardrobe that's suitable for all occasions and dress codes
- Discover the power of giving and receiving gifts, and how to choose the perfect present
- Explore the importance of follow-up and staying in touch, and learn how to build your confidence and presence over time
By the end of this comprehensive and engaging training course, you'll have the skills and knowledge you need to succeed in any professional setting and build solid and lasting relationships with colleagues, clients, and partners.