INTRODUCTION TO THE COURSE

This Protocol & Event Management training course by KC Academy is a must for any professional responsible or working within the international protocol, events management and diplomatic settings. The 5-day comprehensive, highly interactive and dynamic course will empower your professional, business & diplomatic competency and sharpen your multi-cultural communication skills.

In addition to exploring protocol, participants will learn how to plan, organise and deliver a successful event. Delegates will also be able to identify the critical considerations of planning protocol events, determine the logistical components of protocol events, and use a SWOT analysis to develop contingency plans.

Key highlights of this KC Academy training course include:

  • Introduction to protocol and diplomacy
  • Organising official events
  • Budgeting and cost management
  • International travel requirements
  • Seating arrangements for events
  • Invitations, gifts and forms of address
  • The organisation of press conferences, international delegations and summits
  • Protocol, etiquette and courtesy
  • Managing the media at your events to multiply outcomes
  • Advice on looking after guests and protocol for VIPs

COURSE DETAILS

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Objectives

At the end of this training course, delegates will walk away with:

  • Empowered knowledge on protocol principles and guidelines
  • An understanding of the process of organising international travel
  • Enhanced diplomatic language and verbal diplomacy
  • Polished personal and professional image
  • Mastering international protocol, personal & virtual diplomacy
  • Understanding the bilateral meeting’s visit protocol & organisation of signing ceremonies with corresponding seating arrangements
  • The perfected organisation of working business luncheons, diplomatic, social etiquette, including fine points of dining etiquette
  • Increased self-confidence in official and informal contacts
  • Enhanced ability to work in an international environment and understanding critical elements of cross-cultural communication, and
  • Advanced proficiency and competence in connections with partners from all over the world.
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Who should Attend?

This training course is suitable for a wide range of professionals but will greatly benefit:

  • National government officials
  • International organisations staff
  • Practising diplomats, civil servants, and those who wish to refresh or expand their knowledge of international protocol
  • Business managers & executives
  • Protocol and communications officers
  • PR consultants
  • Meeting and special events professionals and consultants
  • Personal assistants and administrative professionals, and
  • Those whose profession requires sophistication and tact when communicating and socialising in the global marketplace.

DAILY AGENDA

Day 1 to Day 5
  • Public Personal Competence & Diplomacy: Image & Silent Messages of Body Language
  • Preparing documentation and international travel requirements
  • Post-Covid-19 World Meet, Greet & Receive Protocol: New rules of Introduction & Receiving Line Formation Simulation
  • Writing a Successful Event Proposal
  • Planning and managing international events, official visits, and delegations
  • Budget: staff, time, materials, money
  • Stage Management of the Event
  • Sets, Staging and Corporate Identity
  • Catering, Entertainment and Music at your Event
  • Seating Arrangements Protocol for Bilateral Meetings and Events
  • Signing Ceremony Protocol
  • The organisation of Receptions: Invitations and RSVPs and Reception Line Formation
  • Diplomacy: the establishment of diplomatic relations and protocol in international affairs
  • Power of Public Image & Dress Codes
  • Cross-Cultural Challenges
  • International gift giving & receiving
  • Multi-Cultural and Multi-Faith Working Environment
  • Follow-up Protocol
  • Generating News through an Event
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Certificate

  • On successful completion of this training course, KC Academy Certificate will be awarded to the delegates.