An Intensive 5-day Training Course

E-Government

Digital Transformation in Government, Innovating Public Policy & Service

INTRODUCTION TO THE COURSE

The governments worldwide were faced with the problem of the pandemic, and the problem has exacerbated the need for bringing in the government and institutional administration to the populace. Therefore, the governments and institutions that managed to achieve this, sailed through the problems with ease.

This KC Academy training course is designed with the focus on optimizing the governance and work of institutions, while at the same time reducing the cost of administration and achieving the improvement in people’s lives while enhancing government revenues. E-Government is ultimately about realizing the benefits of technology to transform the way services are delivered to citizens and improve their experience through a ‘Citizen Centric’ model.

This training course will highlight:

  • E-Government system and implementation
  • The digitalization efforts in public policies and services
  • Harnessing innovation
  • Cost of governance reduction
  • Improvement of government revenue collection
  • Enhancing the citizen-centric model of governance

COURSE DETAILS

Objectives Icon

OBJECTIVES

  • Enhancing the governance as a whole
  • Using digitalization for the benefit of the country and the people
  • Utilizing the adequate resources for optimal purposes
  • Avoiding wrongful KPI-s
  • Optimizing the performance of government institutions
  • Increasing the trust of the people in the government
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WHO SHOULD ATTEND?

This training course is suitable for a wide range of professionals but will greatly benefit:

  • Leaders for institutions
  • Technologist New to Governement
  • Business Process and Quality Employees
  • Finance Managers
  • Customer Service Managers
  • Policy Writers
  • Marketing and Communications Delivers
  • Excellence Employees

 

AGENDA

  • The implementation requirements for e-government
  • Digital transformation influence on government and institutions
  • Incremental delivery of services with their digitalization
  • Sustainability and revenue streams for e-government
  • The voice of the citizen
  • The citizen-centric model in e-government
  • Governance process optimization
  • Government role in creating the innovative environment
  • The improvement delivery methodologies
  • Explanation of Al, Blockchain and other Technologies
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Certificate

On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates.

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