An Intensive 5-day Training Course

Operational Risk Management &
Mitigation

Risk Management and Assessment for Operations

INTRODUCTION TO THE COURSE

Operational risk is an ever-present challenge in today’s fast-evolving business landscape. From process failures to system breakdowns and external disruptions, these risks can significantly impact an organization’s ability to deliver consistent performance. This Operational Risk Management and Mitigation training course equips professionals with the practical frameworks, behavioral skills, and proven methodologies to anticipate, manage, and mitigate these risks effectively.

This training course provides participants with a structured approach to risk governance, insight into the psychology behind risk behavior, and tools for embedding a risk-aware culture. With real-world case studies, strategic frameworks, and actionable planning techniques, this course supports the development of operational resilience and long-term sustainability across industries.

This Operational Risk Management & Mitigation training course will highlight:

  • The strategic role of operational risk management in business continuity
  • A six-step, end-to-end approach to risk identification and mitigation
  • Implementation of a best-practice Operational Risk Management Framework
  • Understanding and addressing human, process, and system risk contributors
  • Case studies showcasing both successful risk interventions and notable failures
  • Building a risk-aware culture and fostering proactive governance

COURSE DETAILS

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OBJECTIVES

Upon completion of this Operational Risk Management & Mitigation training course, participants will be able to:

  • Understand the importance of operational risk in achieving organizational sustainability
  • Develop and implement a comprehensive risk management plan
  • Identify, assess, and analyze operational risks using structured techniques
  • Design effective risk mitigation strategies aligned with business objectives
  • Embed an operational risk management framework into daily processes
  • Foster accountability through risk documentation, reporting, and control
  • Strengthening organizational preparedness through scenario planning and analysis
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TRAINING METHODOLOGY

The key to this Operational Risk Management and Mitigation training course is hands-on experience of applying Operational Risk Management techniques to case studies and to live examples within participants’ own operations. To create an energetic and enjoyable learning experience, a variety of team-based activities, games, videos and discussions are also used to enable participants to grasp the end-to-end process of identifying and mitigating risk.

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ORGANISATIONAL IMPACT

By sending delegates to this training course, organizations will benefit through:

  • Improved operational continuity through proactive risk identification and control
  • Strengthened capacity to anticipate, manage, and respond to disruption
  • A risk-aware workforce aligned with organizational performance goals
  • Enhanced governance and compliance with international risk management standards
  • Reduced exposure to liability, financial losses, and reputational damage
  • Systematic risk oversight integrated into strategic and operational planning
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PERSONAL IMPACT

Participants will leave with:

  • Greater confidence in managing uncertainty and operational challenges
  • The ability to build and apply a structured risk management framework
  • Skills to lead risk mitigation initiatives across departments or teams
  • A deeper understanding of the behavioral and cultural factors affecting risk
  • Enhanced decision-making capabilities grounded in data and foresight
  • Practical tools and templates for ongoing application in the workplace
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WHO SHOULD ATTEND?

This training course is aimed at wide variety of operational professionals. Any manager with responsibility for running or supporting continuous and safe operations will find it beneficial.

This KC Academy Operational Risk Management and Mitigation training course is suitable to a wide range of professionals but will greatly benefit:

  • Senior Operations Managers
  • Risk Management Professionals
  • Operations Managers
  • Senior Team Leaders
  • Maintenance Managers, Engineers and Technicians
  • Operations Planners

DAILY AGENDA

Day 1: The Foundations of Operational Risk Management
  • What is Risk and Operational Risk Management?
  • The Benefits of Operational Risk Management
  • The Operational Risk Management Framework
  • The 6-step Operational Risk Management Cycle
  • Enterprise Risk Management
  • Risk Identification Process
  • Risk Management Principles and Standards
  • Risk Assessment
Day 2: Risk Management Methods
  • The Challenges of Risk Management
  • Operational Risk Management in the Corporate Structure
  • Probability and Statistics for Operational Risk Management
  • Risk Modelling
  • Failure Modes and Effects
  • Risk Measurement
  • Risk Maturity Level and Risk Appetite
  • Risk Response
Day 3: Risk Governance
  • Risk Controls
  • Key Risk Indicators (KRIs)
  • Qualitative and Quantitative Risk Analysis
  • Risk Actions
  • Risk Reviews
  • Risk Governance – Three Lines of Defense
  • Risk Oversight, Documentation and Reporting
  • Project Risk Management
Day 4: Implementing Operational Risk Management
  • Overcoming the Hurdles to Risk Management
  • Risk Management Communication
  • Setting a Risk Management Vision
  • Stakeholder Ownership of Risk Management
  • Instilling a Risk Management Culture
  • International Attitudes to Risk
  • Embedding Operational Risk Management
Day 5: Integrating Risk Management into your Operations
  • Web-based Risk Management Tools
  • Integrating Risk Management into Your Operations
  • Top Tips for Successful Operational Risk Management
  • Review of Learning
  • Personal Action Planning based on Lessons Learned from Course
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Certificate

On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates.

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