Stakeholder Engagement & Management

By the end of this Stakeholder Engagement & Management training course, participants will be able to:

• Enhance and improve cross-functional relationship and build rapport, as well as manage stakeholders’ expectations and gain their buying in
• Negotiate, influence, conciliate, convince, compromise, concede and persuade the internal and external stakeholders with divergent interests
• Identify, plan and execute Good, Best and Right Communication strategy to the internal and external Stakeholders
• Navigate the organisational politics to manage and resolve conflicts due to competing priorities, needs and demands
• Track Stakeholders expectations achievement through effective status monitoring, control, reporting and meaningful progress meetings

This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes individual and group activities, role-plays, small-group activities, short videos, and case studies. Enjoyable but learning based activities will be offered to the participants. This is a very practical course with many team and individual activities.

This Stakeholder Engagement & Management training course is suitable to a wide range of professionals but will greatly benefit:

• Professionals who want to learn techniques to work with other colleagues
• Team leaders, supervisors, section heads and managers
• Professionals who have an interest in a management position
• Project, purchasing, finance & production officers and personnel
• Technical professionals including those in Maintenance, Engineering & Production
• Secretaries, clerks, administrative and support staff