Structured Problem Solving using Lean Sigma

Format availability:



5 Days

Introduction to the course

Whatever type of organisation you work in (Bank, manufacturing, healthcare, government, Industry, Insurance) most organisation strive to remove wastes, errors and defects and face a process improvement challenge.

This training course empowers professionals to tackle complex challenges systematically. Dive into the world of Lean Six Sigma, merging Lean efficiency with Six Sigma precision for effective problem resolution. Elevate your problem-solving skills through data-driven methodologies, equipping you to lead transformative changes within your organization.

This training course encompasses various applications that have demonstrated the substantial impact of quality on cost reduction and fulfilling customer needs. Emphasis will be placed on enhancing process efficiency, refining decision-making processes, and incorporating data-driven problem-solving approaches from Lean Six Sigma's DMAIC methodology.

This Problem Solving Using Lean Six Sigma training course will highlight:

  • Mastery of Lean Six Sigma principles.
  • Application of data-driven problem-solving techniques.
  • Efficient process improvement strategies.
  • Real-world case studies for practical insights.
  • Hands-on exercises for immediate skill application.

Course details

At the end of this training course, you will learn to:

  • Apply Lean Six Sigma methodologies for problem-solving.
  • Utilize statistical tools for data-driven decision-making.
  • Streamline processes and eliminate root causes of problems.
  • Implement Lean Six Sigma projects effectively.
  • Lead a culture of continuous improvement within your organization.

This training course employs an interactive approach, combining lectures, case studies, group discussions, and practical exercises. Participants will engage in hands-on problem-solving scenarios, applying Lean Six Sigma tools to real-world challenges.

Delegates will be expected to work on a real problem within a company , analyse quality issues, describe and develop capabilities for continuous process improvement using key tools and techniques covered in class. Delegates will have the opportunity to develop their ability to analyse information, to use tools and techniques covered in class and to work under time pressure to make decision that can justify recommendations.

The Organization will have the following benefits:

  • Increased efficiency through streamlined processes.
  • Data-driven decision-making for improved problem-solving.
  • Cost reduction by eliminating root causes of issues.
  • Improved product and service quality.
  • Enhanced customer satisfaction through better processes.
  • Sustainable culture of continuous improvement.

At the end of this training course, the participants will gain the following:

  • Mastery of Lean Six Sigma principles.
  • Ability in using statistical tools for problem-solving.
  • Enhanced decision-making skills based on data analysis.
  • Ability to lead Lean Six Sigma projects effectively.
  • Confidence to drive continuous improvement initiatives.
  • Recognition as a problem-solving expert in the organization with an opportunity to get a green belt certification.
  • Career growth opportunities through enhanced skills in Lean six sigma

This Problem Solving Using Lean Six Sigma training course is suitable for a wide range of professionals but will greatly benefit:

  • Managers and leaders involved in problem-solving.
  • Senior Managers seeking operational excellence Project managers seeking Lean Six Sigma expertise.
  • Individuals responsible for continuous improvement initiatives.
  • Managers and team leaders
  • Cross functional team coordinators
  • Entrepreneurs
  • Professionals aspiring to lead sustainable initiatives.

Daily Agenda

DAY 1:
Lean Six Sigma Define Step
  • Quality culture and quality gurus
  • How good is good enough? Understand the core of six sigma
  • Lean principles
  • Overview of Lean Six Sigma DMAIC methodologies
  • Define step:
    • Group discussion: Identifying problem areas in your business.
    • Brainstorming and affinity diagram
    • Defining the problem
    • Stakeholder analysis and management
    • Project charter
    • Voice of Customer (VOC) and Cortical to Quality (CTQ’s)
    • Process map- SIPOC Diagram
    • Looking for COQ
    • Define: Story components
DAY 2:
Lean Six Sigma Measure step
  • Process performance measures
  • Lean operations and wastes identification.
  • Cost of poor quality
  • Process mapping and analysis
  • Data collection plan and measurement systems analysis
  • Operational definitions
  • Defect per millions opportunity and process capability
  • Measurement plan of Prioritised CTQ's and process performance
  • Measure’ flow
DAY 3:
Lean Six Sigma Analyse step
  • Analysis of the process map
  • Establish causal relationships.
  • Cause and effect diagram
  • Determine root Cause(s) using Data.
  • Statistical analysis of data
  • Failure mode and effects analysis (FMEA)
  • Analyse Flow
DAY 4:
Lean Six Sigma Improve step
  • Generate Ideas and develop solution Alternatives.
  • Consider lean techniques: Poke yoke, pull, 5s, Visual management, Kanban
  • Assess cost and benefits and risks
  • Solution scoring and selection
  • Determine solution effectiveness using PDCA (Plan-Do-Check-Act Deming cycle)
  • Design of experiments
  • FMEA for the new process
  • Improve Flow

Group project: Creating a Lean Six Sigma improvement plan for your organization/business/function

DAY 5:
Lean Six Sigma Control Step
  • Control plan
  • Process monitoring and control
  • Prepare DMAIC Project Documentation in Word
  • Finalise DMAIC Project Documentation
  • Lesson learnt.
  • Control Flow

Frequently Asked Questions

There are no prerequisites. Our courses are open to students of all backgrounds who are 18 years of age and older. All courses are conducted in English. Video lectures include English subtitles and the option to slow-down, pause, or replay lectures for better retention. Discussion boards are a critical component of each of our courses; therefore, we suggest students have a conversational knowledge of English when pursuing a Certificate of Completion. For any of the art writing courses, students need to be 100% proficient in written English.

You should have an up-to-date web browser such as: Chrome, Safari, Firefox, or Internet Explorer. For more detailed information, please see the guides for supported browsers and basic computer specifications. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.

Registration is available on our website. Just follow these simple steps: Click the “Apply Now” button in the top right corner of your screen. Select “Online Courses.” Choose your course(s). You will be asked for basic contact information and your credit card payment. We require full payment at the time of registration and all tuition is billed in US dollars. Be sure to check with your bank or credit card company, as your financial institution may charge a foreign transaction fee.

Our classes are kept small, at no more than 30 students, to better facilitate and encourage personalized interaction with the instructor and fellow participants. Your classmates come from all over the globe and contribute their global perspectives and experience. Some are currently working within the arts while others are just beginning. All classmates share in their passion for the art world.

It is recommended that you begin your course promptly. If you do need to start the course a few days late, contact your instructor as soon as possible after the course has opened to discuss your options. Registration closes on the Friday after the course begins.

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02-06 Sep 2024
Fee: $5,950
07-11 Oct 2024
Fee: $5,950
18-22 Nov 2024
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23-27 Dec 2024
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10-14 Feb 2025
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17-21 Feb 2025
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26-30 May 2025
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08-12 Sep 2025
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13-17 Oct 2025
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24-28 Nov 2025
Fee: $5,950
29 Dec 2025-02 Jan 2026
Fee: $5,950
Course customization available
Course customization available

This training course is available to be conducted at your own pace & at your own time. Request for a quotation now and our training advisor will contact you shortly

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