INTRODUCTION TO THE COURSE
What sets exceptional teams apart from average ones? How do effective team leaders cultivate collaboration, accountability, and innovation within their teams? The Building Skills for Working in Teams training course explores these critical questions, providing practical insights into team dynamics, leadership influence, and interpersonal effectiveness.
This professional development opportunity equips team leaders and supervisors with actionable strategies to enhance performance and morale. By focusing on the latest leadership and behavioral science techniques, this training course empowers participants to inspire their teams, unlock hidden potential, and drive measurable success. Participants will gain greater confidence and control in managing diverse personalities while fostering a team culture built on purpose, trust, and continuous growth.
This KC Academy training course will highlight:
- Gaining self-awareness of personal work styles and their impact on team collaboration
- Defining team values, shared objectives, and behavioral expectations
- Building trust and cohesion by recognizing diverse strengths and work preferences
- Fostering open communication and proactively addressing team conflicts
- Introducing creativity and collaborative methods to elevate performance
COURSE DETAILS
Objectives
By the end of this Building Skills for Working in Teams training course, participants will be able to:
- Recognize and leverage individual work styles to strengthen overall team dynamics
- Implement time and activity management strategies for improved individual and group efficiency
- Develop a robust Team Purpose Analysis and align the team’s efforts toward shared goals
- Utilize innovative problem-solving and decision-making tools to expand team capability
- Apply motivational techniques that promote engagement and performance
- Enhance communication clarity to reduce misinterpretation and conflict
- Lead team members through change initiatives with confidence and influence
Training Methodology
Participants in this Building Skills for Working in Teams training course will receive a thorough training on the subjects covered by the training course, with the instructor using a variety of proven adult learning teaching and facilitation techniques. Training methodology includes video presentations, case studies, participative discussions, experiential activities, self and team assessment diagnostics and scenario building forums.
Organisational Impact
Organizations that invest in this Building Skills for Working in Teams training course will benefit from team leaders who are equipped to build strong, cohesive, and productive teams. These professionals will:
- Establish and nurture high-performance team cultures that serve as internal benchmarks
- Eliminate non-value-adding activities and drive operational efficiency
- Detect and resolve team dysfunctions early to minimize disruption
- Identify and support high-potential team members for succession planning
- Apply structured coaching and feedback to transform underperformance into improvement
Personal Impact
Participants of the Building Skills for Working in Teams training course will experience significant growth in their ability to lead, manage, and collaborate. They will:
- Use self-awareness to build stronger relationships and elevate team engagement
- Improve emotional intelligence to manage challenging interpersonal dynamics
- Gain respect and credibility by supporting team member growth and achievement
- Lead teams more effectively with less personal strain and effort
- Expand their leadership reach by managing additional team responsibilities
- Apply interpersonal strategies across organizational boundaries, including suppliers and clients
- Enhance their leadership reputation, supporting long-term career advancement
Who should Attend?
This KC Academy Building Skills for Working in Teams training course is suitable to a wide range of professionals but will greatly benefit:
- All people who manage teams - experienced, new or prospective
- Team Leaders
- Team Managers
- Team Supervisors
- Project Team Managers
- Office Managers
DAILY AGENDA
Day 1: Starting From Within – You, The Team Leader
- Know Yourself as a Team Leader - your strengths and style preferences
- Examine and Challenge Your Personal Belief System
- Set Personal Goals To Guide Your Outputs
- Manage Your Time and Activities
- Embrace the Power of Role Modelling
Day 2: Establishing Team Environment, Membership and Roles
- Learn From What High Performing Teams Do
- Conduct a Team Purpose Analysis
- Map Your Stakeholders
- Build an Energetic Team Environment
- Identify Critical Team Roles
- Identify Effective Team Behaviours
- Learn How Teams Develop
Day 3: Building Outstanding Team Productivity, Progress and Learning
- Deploy Motivation Theories in Team Management
- Get Things Done – How to Influence Stakeholders
- Influence and Motivate Different Social Style Preferences
- Help The Team Cope with Change and Develop Resilience
- Incorporate Systems Thinking for Continuous Team Improvement
- Use Team After Action Reviews for Continuous Improvement
- Celebrate Great Team Performance
Day 4: Building Frictionless Team Communications
- Understand How Communication Works – and Doesn’t Work
- Identify and Overcome Barriers to Communication
- Fine-Tune Your Communications - The Process of Listening
- Fine-Tune Your Communications - Asking Questions
- Develop Positive Learning in Teams - Appreciative Inquiry
- Give Feedback that Improves Performance
- Manage Meetings Efficiently and Effectively
Day 5: Dealing with Team Conflicts and Using Them to Improve Team Performance
- Identify and Avoid Ineffective Team Dynamics
- Understand and Deal with Dysfunctional Behaviour
- How to Manage Conflict – Ground Rules for Effective Conflict Resolution
Creativity for Team Problem Solving and Learning
- Overcome Blocks to Creativity
- Adopt a Process for Creativity and Decision-Making
Certificate
- On successful completion of this training course, KC Academy Certificate will be awarded to the delegates.