Introduction to Diplomatic Protocol Etiquette

Understanding the World of Diplomacy

Format availability:



5 Days

Introduction to the course

Diplomatic Protocol Etiquette is about using skill and tact in dealing with others, ensuring that official and unofficial occasions, visits, meetings, and functions are planned and conducted according to formal social and cultural rules and customs. If you fail to do so, your organization and Nation may be humbled and you risk giving serious offense. Protocol officers research the traditions and customs of Government and Diplomatic visitors, teach your staff correct behavior, plan visits, ceremonies, and special events, make and send invitations and create seating plans. They also identify security risks and create safety plans.

This training course will complement your professional knowledge with skills in diplomatic protocol to support your organization. It will give practical insights that will improve your effectiveness in a wide range of settings.

This Introduction to Diplomatic Protocol Etiquette training course will highlight:

  • The working of international diplomacy
  • Creating the perfect environment in which to entertain distinguished guests
  • Correct behavior in formal and semi-formal settings
  • How to deal with VVIPs?
  • The duties of protocol officers

Course details

The objectives of this Introduction to Diplomatic Protocol Etiquette training course are:

  • Understand the general principles of diplomacy and protocol/etiquette
  • Identify best practices for organizing diplomatic visits and events
  • Recognize the elements which make an event a success or a failure
  • Explain the principles of protocol and etiquette to colleagues and senior managers
  • Develop excellent networking and contact-making skills

This training course uses a wide variety of proven adult learning techniques to ensure effective assimilation and retention of the information presented. This training course is highly interactive and will prompt delegates to reflect on their own thinking, communication style and practice.

Your Tutor will guide and facilitate learning using a wide variety of methods including direct input, video, discussions, case studies and group and individual exercises to focus on the themes of the course, practice skills and receive feedback.

Your organization will benefit in the following ways:

  • Enhance relations with partners from all over the world
  • Project your brand values through skilled staff
  • Have confidence that your staff understand protocol and correct behavior
  • Improve staff confidence and competence
  • Establish a stronger centre of excellence in diplomatic protocol and etiquette
  • Enhance reputation as an international player

The personal benefits to be derived from attending this Introduction to Diplomatic Protocol Etiquette training course include the following:

  • More polished personal and professional image
  • Fluency in diplomatic language and verbal diplomacy
  • Greater understanding of international protocol and virtual diplomacy
  • Knowing how to conduct yourself on formal occasions
  • Being able to deal masterfully with formal dining events
  • Improved level of confidence

This Introduction to Diplomatic Protocol Etiquette training course would benefit a wide range of professionals but is particularly relevant for:

  • Government protocol officers
  • Civil servants, and those who wish to refresh or expand their knowledge of international protocol
  • NGO staff
  • Public Relations Officers
  • Team Leaders and Managers
  • Corporate Communications Practitioners
  • Public Affairs specialists
  • Meeting and event planners
  • Sales staff

Daily Agenda

DAY 1:
The Origins and Practice of Diplomacy
  • The history of protocol
  • Protocol traditions and modern-day practice, The Vienna Convention
  • Variations between countries
  • The varying roles of diplomats and correct forms of address
  • Religious, multi-faith and cultural implications for protocol
  • Emblems, Flags and Anthems
DAY 2:
Organizing Formal Events
  • The Art of Gathering – The basic principles of successful events
  • Seating plans, receiving lines and diplomatic precedence
  • Professional, diplomatic, and ceremonial image – Training staff
  • 5 Phases to planning and executing state visits
  • Online meetings
  • Invitations, RSVPs, and follow-up
DAY 3:
Entertaining and Dining
  • The giving and receiving of gifts
  • Types of dining and their demands
  • Navigating different table settings
  • Making small talk
  • Dining etiquette
  • Speeches and entertainments
DAY 4:
Building Relationships and Networking
  • How to research a visit, event, or ceremonial?
  • Building your contacts list
  • Intelligence gathering for future events
  • The power of follow-up and staying in touch
  • Building your confidence and presence
  • Introducing people on formal occasions
DAY 5:
Investing in Yourself
  • The importance of appearance, dress, and grooming
  • The importance of body language from handshake to hangouts
  • Building up a wardrobe for all occasions; Dress codes
  • How to prepare for and profit from any networking opportunity?
  • Assessing and tailoring your style
  • Personality types and how to deal with difficult people

Frequently Asked Questions

There are no prerequisites. Our courses are open to students of all backgrounds who are 18 years of age and older. All courses are conducted in English. Video lectures include English subtitles and the option to slow-down, pause, or replay lectures for better retention. Discussion boards are a critical component of each of our courses; therefore, we suggest students have a conversational knowledge of English when pursuing a Certificate of Completion. For any of the art writing courses, students need to be 100% proficient in written English.

You should have an up-to-date web browser such as: Chrome, Safari, Firefox, or Internet Explorer. For more detailed information, please see the guides for supported browsers and basic computer specifications. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.

Registration is available on our website. Just follow these simple steps: Click the “Apply Now” button in the top right corner of your screen. Select “Online Courses.” Choose your course(s). You will be asked for basic contact information and your credit card payment. We require full payment at the time of registration and all tuition is billed in US dollars. Be sure to check with your bank or credit card company, as your financial institution may charge a foreign transaction fee.

Our classes are kept small, at no more than 30 students, to better facilitate and encourage personalized interaction with the instructor and fellow participants. Your classmates come from all over the globe and contribute their global perspectives and experience. Some are currently working within the arts while others are just beginning. All classmates share in their passion for the art world.

It is recommended that you begin your course promptly. If you do need to start the course a few days late, contact your instructor as soon as possible after the course has opened to discuss your options. Registration closes on the Friday after the course begins.

Enroll now

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19-23 Aug 2024
Fee: $5,950
16-20 Dec 2024
Fee: $5,950
16-20 Dec 2024
Fee: $5,950
26-30 May 2025
Fee: $5,950
23-27 Jun 2025
Fee: $5,950
25-29 Aug 2025
Fee: $5,950
22-26 Sep 2025
Fee: $5,950
22-26 Dec 2025
Fee: $5,950
Course customization available
Course customization available

This training course is available to be conducted at your own pace & at your own time. Request for a quotation now and our training advisor will contact you shortly

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