Root Cause Analysis

Solving Problems by Eliminating Causes

Format availability:

In-Person, Online streaming

Duration:

5 Days

Introduction to the course

This Root Cause Analysis training course will enable delegates to remain abreast of the latest researched trends, techniques and strategies to improve the condition and performance of their operational process. This hands-on intervention will equip you with the necessary basic knowledge and skills to optimize the function, daily running, and maintenance of the five main aspects of the process.

Delegates will be exposed to and learn the core competencies required for successful problem solving and solution implementation of an effective operations process against the background of the current global economic downturn. They will complete several in-course assignments, which will enhance their problem solving skills and which will serve as an action plan for improvement. Setting the correct priorities and doing the right thing, makes all the difference to your performance.

This Root Cause Analysis training course will highlight:

  • Terminologies - 112 Tools and Techniques for RCFA
  • A modern holistic approach to understanding the operational process
  • Process Maturity Indexing, Planning and Protocols
  • Exact performance measurement and performance management modeling
  • More than one hundred “Human Factors” as a Source of Error

Course details

By the end of this Root Cause Analysis training course, participants will:

  • Gain a broad understanding and appreciation of the core functional aspects of how to perform an effective Root Cause and Failure Analysis
  • Be able to review the six standard maintenance improvement tactics and their selection technique to ensure reliable process plant & equipment
  • Learn how to develop a comprehensive operational process resource and support system analysis
  • Understand the principles of an operational audit, develop your own process standard
  • Gain insight and understanding into the unique leadership and motivation principles required for technical process operation and management

The training course methodology is interactive with group exercises and is suitable for all employees involved in maintenance and operations management. The pace and level of the program is customized to the understanding of the delegates. Ongoing back-up and support is available after the program on request to the supplier, and the program is also available for in-house presentation as well as for “Competency Transfer” via a site license.

This PetroKnowledge Root Cause Analysis training course is suitable to a wide range of professionals but will greatly benefit:

  • Engineering and Technical Managers and Supervisors from any industry
  • Maintenance Planners and Coordinators
  • Operations and Manufacturing Managers and Supervisors
  • Foremen and Team leaders
  • Plant Engineers and Process System Managers
  • Section Engineers and Planners

Daily Agenda

Day 1:
RCA versus RCFA – Review of Principles
  • Problem identification and definition of problems
  • Defining your Operational Process
  • Terminologies in current use: Integration, Agility, Deviation from Standard
  • What is World Class Operations?
  • Three knowledge types
  • 20 Baseline aspects to consider with RCA as Prime Causes
  • Generic Performance Measurement Model of a complex issue – 6 levels
  • Single Task performance measurement
  • The 10 point Planning Standard and the role of the Planning Department
Day 2:
Basic Cause / Effect Dynamics Tools
  • Variability Analysis of Causes
  • Application of effective Variability Analysis in order to rate and classify Causes
  • Selecting the Optimum maintenance tactic distribution
  • Run To Failure (RTF)
  • Condition Based Maintenance (CBM)
  • Time Based Maintenance (TBM)
  • Skills Level Upgrade (SLU)
  • Design Out Maintenance (DOM)
  • Process Maturity Indexing
Day 3:
Advanced Cause / Effect Analysis
  • A range of simple Cause / Effect relationships
  • Seven generic relationships between two variables
  • More complex modelling techniques
  • A “Blueprint” for effective operational practice
  • Leadership Development and Motivation of  Operations employees
  • Maintenance/Operations Process Standards based on regular audits with variable frequencies
  • Principles of Information Management
  • Definition; Difficulty and Commitment combined to assess Probability of Success
Day 4:
Problem Solving in the Operations Environment
  • Problem Solving Techniques and application
  • Risk identification, assessment and control
  • IERIC-PDI Technique
  • RCM – 7 key questions
  • Consequence of Functional Failure
  • 8 “D’s” and ALARP
  • Exercises and Facilitation
Day 5:
Scenario Analysis and Action Plan Development
  • Theory of Inventive Problem Solving
  • Commercial programs: Pro’s and Con’s
  • Addressing delegate problems
  • Understanding the complexity - Putting it all together
  • Assessment Assignment and program evaluation

Frequently Asked Questions

There are no prerequisites. Our courses are open to students of all backgrounds who are 18 years of age and older. All courses are conducted in English. Video lectures include English subtitles and the option to slow-down, pause, or replay lectures for better retention. Discussion boards are a critical component of each of our courses; therefore, we suggest students have a conversational knowledge of English when pursuing a Certificate of Completion. For any of the art writing courses, students need to be 100% proficient in written English.

You should have an up-to-date web browser such as: Chrome, Safari, Firefox, or Internet Explorer. For more detailed information, please see the guides for supported browsers and basic computer specifications. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.

Registration is available on our website. Just follow these simple steps: Click the “Apply Now” button in the top right corner of your screen. Select “Online Courses.” Choose your course(s). You will be asked for basic contact information and your credit card payment. We require full payment at the time of registration and all tuition is billed in US dollars. Be sure to check with your bank or credit card company, as your financial institution may charge a foreign transaction fee.

Our classes are kept small, at no more than 30 students, to better facilitate and encourage personalized interaction with the instructor and fellow participants. Your classmates come from all over the globe and contribute their global perspectives and experience. Some are currently working within the arts while others are just beginning. All classmates share in their passion for the art world.

It is recommended that you begin your course promptly. If you do need to start the course a few days late, contact your instructor as soon as possible after the course has opened to discuss your options. Registration closes on the Friday after the course begins.

Enroll now

Click on a date to enroll and save your seat
Online streaming
08-12 Sep 2025
Fee: $3,950
Dubai
08-12 Sep 2025
Fee: $5,950
Dubai
30 Mar-03 Apr 2026
Fee: $5,950
Course customization available
Course customization available

This training course is available to be conducted at your own pace & at your own time. Request for a quotation now and our training advisor will contact you shortly

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