INTRODUCTION TO THE COURSE
This Facilities Management training course provides a comprehensive framework for optimizing the performance, cost-efficiency, and longevity of facilities across their full lifecycle. Designed to align operational excellence with strategic objectives, the training course explores how to establish, manage, and continuously improve facility management functions in alignment with business goals and resource constraints.
Participants will gain essential skills to oversee facility teams, manage physical assets effectively, and mitigate workplace risks. As the scope of Facilities Management (FM) continues to expand, this Facilities Management training course delivers current industry insights and practical strategies for achieving the ideal balance between asset reliability, safety, availability, and performance. Through real-world case studies and applied best practices, the course focuses on solving practical issues faced in the field.
Key areas covered include:
- A strong foundation in the core principles of facilities management
- Application of recognized industry standards and best practices
- Operating facilities as an independent service entity within an organization
- Exchange of experiences and professional insights across FM disciplines
- Evaluation of current facility management models with strategies for improvement
COURSE DETAILS
Objectives
By the end of this Facilities Management training course, participants will be able to:
- Gain a clear understanding of the fundamental concepts and scope of facilities management
- Design a risk-based preventive maintenance plan tailored to organizational needs
- Formulate informed decisions on outsourcing strategies and vendor selection
- Understand the nuances of various contract types and their practical implications
- Define key performance indicators and monitor the effectiveness of facility processes
Training Methodology
This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes use of PP presentation slide, exercises and group discussion.
The training course is highly interactive and will prompt delegates to reflect on current practices and on their team goals. The tutor will guide and facilitate learning using a wide variety of methods including direct input, discussions, case studies and pair and group work.
Who should Attend?
This KC Academy Facilities Management training course is suitable to a wide range of professionals but will greatly benefit:
- Professionals who are responsible for the management, operation and maintenance of facilities (buildings, production facilities, utilities, power and water distributions networks landscaping, etc.)
- Professionals aiming to update themselves on the basic elements, best practices and implementation aspects of facilities management would benefit from attending this training course.
DAILY AGENDA
An overview of Facilities Management
- The Facilities Management process in general
- Facilities Management as a business within a business
- Facilities phases, planning and realization
- Relation between Facilities Management and Asset Management
- Facilities Roles, the current state of your Facilities Management processes
The Basic Elements of Facilities Management
- Types of planning
- Strategic and annual planning, Life Cycle Cost principles
- Budgeting principles
- Disaster recovery plans
- Maintenance concepts
- Work planning and control, performance management regarding the workflow
Preventive Maintenance and Maintenance Strategy
- Understanding RISK
- Risk Based Maintenance, the methodology
- Steps in developing an effective & risk based maintenance strategy
- Typical inspection and maintenance tasks for utilities
Outsourcing and Contracting
- What to outsource and what not
- Choosing the right contractor
- How to manage this
- Contract types
- The contracting cycle
- Service Level Agreements
Performance Monitoring and Benchmarking
- Continuous improvement
- Target setting as a starting point
- Monitoring performance: development and use of Key Performance Indicators
- The Facilities Management Balanced Scorecard (FMBSC)
- Assessments, audits and benchmarking; practical exercise in auditing
- Course review/Wrap up
Certificate
- On successful completion of this training course, KC Academy Certificate will be awarded to the delegates.