The First Time Manager

Management Training Program for Newly Promoted Managers

Format availability:



5 Days

Introduction to the course

Stepping into a managerial role for the first time can be both exhilarating and challenging. As a first-time manager, individuals find themselves at the crossroads of transitioning from being an individual contributor to leading a team. This pivotal transition necessitates a unique set of skills and abilities to succeed in this new endeavor. Here are some essential skills that first-time managers should develop to excel in their roles.

Throughout the course, participants will engage in interactive simulations, case studies, role-playing, and real-world scenario discussions. Group activities and peer feedback will enhance learning and foster a collaborative environment. By the end of the program, newly promoted managers will possess advanced skills in leadership, communication, strategic thinking, and performance management, enabling them to excel in their roles within the large organization.

In this The First Time Manager training course, you will:

  • Essential Skills and Abilities for First-Time Managers
  • Enhance your communications in all areas of the workplace.
  • Discover effective ways of managing performance for you and your team.
  • Understanding the principles of staff engagement and motivation
  • Effective Time Management for Managers
  • Delegation and Empowerment Principles
  • SMART Goal Framework and Creating Action Plans

Course details

By the end of this The First Time Manager training course, you will be able to: 

  • Develop and understanding the crucial skills and competencies required to become a competent manager.
  • Explore and create a better understanding of different approaches to management, whilst enhancing your own leadership style
  • Learn how to manage performance of teams and individuals.
  • Manage and develop teams’ high-performance teams.
  • Challenge and improve the necessary skills of the competent manager to negotiate, influence and persuade.
  • Create a compelling and exciting continuous professional development plan to enhance your career.

Throughout the The First Time Manager course, participants will engage in interactive exercises, case studies, role-playing, and group discussions to apply theoretical concepts in practical scenarios. Each day will balance theoretical knowledge with hands-on activities to ensure a comprehensive learning experience for newly promoted managers.

  • Well trained and motivated first-time managers who will be able to raise performance standards and morale of their staff and colleagues.
  • Improved leadership, supervisory and management skills
  • Improved productivity of the workforce
  • Improved inter-team working.
  • More effective, efficient, and successful teams and individuals
  • Improved staff performance through continual personal development 

As a direct result of attending this The First Time Manager training course, you will:

  • Be able to identify the appropriate management model to improve individual and team performances.
  • Be able to create and monitor a continual personal development plan for yourself and your staff.
  • Have the necessary skills to be able to establish clear and concise goals for the organization, department and employees.
  • Be confident to plan and manage coaching sessions effectively.
  • Gain a greater understanding of highly effective management tools.
  • Develop the ability to motivate and develop your staff.

This KC Academy training course on The First Time Manager is designed for the following:

  • Newly promoted managers
  • First time managers and supervisors
  • Those looking to take their first move into a management role.
  • Project managers
  • HR and training professionals

Daily Agenda

DAY 1:
Transitioning into Management Roles
  • Understanding the Role of a Manager
  • Key Responsibilities and Expectations
  • Communication Skills for Managers
  • Active Listening and Effective Communication
  • the Mindset Shift: Individual Contributor to Manager
  • Understanding the Principles of Staff Engagement and Motivation
  • Effective Time Management for Managers
  • Delegation and Empowerment Principles
DY 2
Leadership and Team Management
  • Leadership Styles and Adaptive Leadership
  • Fostering a Positive Team Culture
  • Building High Performing Teams
  • Leadership Styles and Approaches
  • Situational Leadership Theory
  • Building Trust and Credibility as a Manager
  • Team Dynamics and Collaboration
  • Forming, Storming, Norming, and Performing stages
  • Conflict Resolution Strategies
DAY 3:
Strategic Management and Decision Making
  • Setting Clear Goals and Objectives
  • SMART Goal Framework
  • Creating Action Plans
  • Effective Decision Making
  • Evaluating Risks and Benefits
  • Aligning Department Goals with Organizational Objectives
  • Strategic Thinking and Planning
DAY 4:
Effective Communication and Interpersonal Skills
  • Providing Constructive Feedback
  • Coaching and Development
  • Identifying Learning Needs
  • Creating Personal Development Plans
  • Advanced Communication Techniques for Managers
  • Influencing and Persuasion Skills
  • Emotional Intelligence in Managerial Roles
  • Navigating Difficult Conversations and Providing Constructive Feedback
DAY 5:
Performance Management and Continuous Improvement
  • Performance Management Cycle
  • Setting Expectations and Performance Metrics
  • Performance Metrics and Key Performance Indicators (KPIs)
  • Performance Appraisals and Feedback Loop
  • Coaching and Mentoring for Employee Development
  • Driving Innovation and Continuous Improvement
  • Handling Difficult Conversations
  • Change Management
  • Adapting to Change
  • Continuous Improvement Strategies

Frequently Asked Questions

There are no prerequisites. Our courses are open to students of all backgrounds who are 18 years of age and older. All courses are conducted in English. Video lectures include English subtitles and the option to slow-down, pause, or replay lectures for better retention. Discussion boards are a critical component of each of our courses; therefore, we suggest students have a conversational knowledge of English when pursuing a Certificate of Completion. For any of the art writing courses, students need to be 100% proficient in written English.

You should have an up-to-date web browser such as: Chrome, Safari, Firefox, or Internet Explorer. For more detailed information, please see the guides for supported browsers and basic computer specifications. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.

Registration is available on our website. Just follow these simple steps: Click the “Apply Now” button in the top right corner of your screen. Select “Online Courses.” Choose your course(s). You will be asked for basic contact information and your credit card payment. We require full payment at the time of registration and all tuition is billed in US dollars. Be sure to check with your bank or credit card company, as your financial institution may charge a foreign transaction fee.

Our classes are kept small, at no more than 30 students, to better facilitate and encourage personalized interaction with the instructor and fellow participants. Your classmates come from all over the globe and contribute their global perspectives and experience. Some are currently working within the arts while others are just beginning. All classmates share in their passion for the art world.

It is recommended that you begin your course promptly. If you do need to start the course a few days late, contact your instructor as soon as possible after the course has opened to discuss your options. Registration closes on the Friday after the course begins.

Enroll now

Click on a date to enroll and save your seat
13-17 May 2024
Fee: $5,950
22-26 Jul 2024
Fee: $5,950
09-13 Sep 2024
Fee: $5,950
25-29 Nov 2024
Fee: $5,950
23-27 Dec 2024
Fee: $5,950
Course customization available
Course customization available

This training course is available to be conducted at your own pace & at your own time. Request for a quotation now and our training advisor will contact you shortly

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