An Intensive 5-day Training Course

The First Time Manager

Management Training Program
for Newly Promoted Managers

INTRODUCTION TO THE COURSE

Transitioning into a managerial role for the first time is a defining moment in any professional’s career. While exciting, this shift from individual contributor to team leader brings new responsibilities that require a specific set of skills to lead others effectively. This First Time Manager training course is designed to provide newly appointed managers with the tools, confidence, and mindset to step into leadership with clarity and competence.

Participants will explore key management principles through interactive simulations, real-world case discussions, and group exercises that reflect common challenges faced by first-time leaders. This First Time Manager training course will support new managers in developing practical leadership skills, effective communication strategies, team motivation techniques, and performance management tools necessary for immediate and long-term success.

During this training course, participants will:

  • Learn essential skills and behaviours for effective first-time management
  • Improve workplace communication across teams and functions
  • Understand how to manage individual and team performance effectively
  • Explore motivational techniques and staff engagement strategies
  • Master time management, delegation, and empowerment principles
  • Use the SMART framework for setting actionable and measurable goals

COURSE DETAILS

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OBJECTIVES

By the end of this First Time Manager training course, participants will be able to:

  • Identify and develop the core skills and traits required for successful management
  • Adapt personal leadership styles to suit team dynamics and organizational needs
  • Manage team and individual performance using proven frameworks
  • Build and sustain high-performing, motivated teams
  • Apply negotiation, persuasion, and influence techniques to drive outcomes
  • Design a professional development plan to guide career growth and leadership potential
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TRAINING METHODOLOGY

Throughout The First Time Manager training course, participants will engage in interactive exercises, case studies, roleplaying, and group discussions to apply theoretical concepts in practical scenarios. Each day will balance theoretical knowledge with hands-on activities to ensure a comprehensive learning experience for newly promoted managers.

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ORGANISATIONAL IMPACT

Organizations that invest in this First Time Manager training course can expect:

  • A confident and well-prepared first-line management team
  • Improved staff morale and engagement driven by effective leadership
  • Higher levels of productivity and accountability across teams
  • Strengthening collaboration and cohesion between departments
  • Improved talent development and succession planning
  • Enhanced team outcomes through structured leadership and performance oversight
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PERSONAL IMPACT

Participants will personally benefit from attending this First Time Manager training course by:

  • Gaining clarity on leadership expectations and the managerial role
  • Developing tailored action plans for continuous self-development
  • Acquiring goal setting and time management strategies for daily leadership tasks
  • Enhancing their coaching and mentoring capabilities
  • Building confidence in making decisions and managing team dynamics
  • Learning how to inspire, develop, and lead others effectively
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WHO SHOULD ATTEND?

This KC Academy " The First Time Manager"  training course is designed for the following:

  • Newly Promoted Managers
  • First Time Managers and Supervisors
  • Those Looking to Take Their First Move into a Management Role.
  • Project Managers
  • HR and Training Professionals

 

DAILY AGENDA

Day 1: Transitioning into Management Roles
  • Understanding the role of a manager
  • Key responsibilities and expectations
  • Communication skills for managers
  • Active listening and effective communication
  • The mindset shift: Individual contributor to manager
  • Understanding the principles of staff engagement and motivation
  • Effective time management for managers
  • Delegation and empowerment principles
Day 2: Leadership and Team Management
  • Leadership styles and adaptive leadership
  • Fostering a positive team culture
  • Building high performing teams
  • Leadership styles and approaches
  • Situational leadership theory
  • Building trust and credibility as a manager
  • Team dynamics and collaboration
  • Forming, storming, norming, and performing stages
  • Conflict resolution strategies
Day 3: Strategic Management and Decision Making
  • Setting Clear Goals and Objectives
  • SMART Goal Framework
  • Creating Action Plans
  • Effective Decision Making
  • Evaluating Risks and Benefits
  • Aligning Department Goals with Organizational Objectives
  • Strategic Thinking and Planning
Day 4: Effective Communication and Interpersonal Skills
  • Providing Constructive Feedback
  • Coaching and Development
  • Identifying Learning Needs
  • Creating Personal Development Plans
  • Advanced Communication Techniques for Managers
  • Influencing and Persuasion Skills
  • Emotional Intelligence in Managerial Roles
  • Navigating Difficult Conversations and Providing Constructive Feedback
Day 5: Performance Management and Continuous Improvement
  • Performance Management Cycle
  • Setting Expectations and Performance Metrics
  • Performance Metrics and Key Performance Indicators (KPIs)
  • Performance Appraisals and Feedback Loop
  • Coaching and Mentoring for Employee Development
  • Driving Innovation and Continuous Improvement
  • Handling Difficult Conversations
  • Change Management
  • Adapting to Change
  • Continuous Improvement Strategies
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Certificate

On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates.

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