An Intensive 5-day Training Course

Developing Expertise in
International Protocol,
Diplomatic Relations & Statecraft

Overseeing Effectiveness at National and International Level

INTRODUCTION TO THE COURSE

The Developing Expertise in International Protocol, Diplomatic Relations & Statecraft training course provides a comprehensive understanding of the principles and practices that govern formal diplomatic interactions and state-level relations. Protocol professionals play a pivotal role in shaping a country or organization's image by managing ceremonial events, diplomatic visits, and high-level interactions with global figures such as heads of state, ambassadors, and dignitaries. Their responsibilities encompass everything from strategic planning and etiquette management to hosting and ensuring seamless execution of visits and engagements.

This training course equips participants with the knowledge and skills necessary to lead and enhance the effectiveness of protocol functions at both national and international levels. Emphasis is placed on cultivating cross-cultural awareness, managing diplomatic sensitivities, and building enduring relationships through tactful communication, logistical excellence, and cultural intelligence. Participants will learn to navigate complex geopolitical dynamics and represent their organizations with precision and professionalism on the global stage.

Key highlights of this Developing Expertise in International Protocol, Diplomatic Relations & Statecraft training course include:

  • Supporting international business engagements involving government stakeholders
  • Managing bilateral and multilateral relationships with cultural sensitivity
  • Conducting diplomatic activities in digital environments, including risk management
  • Identifying and defusing conflicts through strategic engagement
  • Leading diplomatic relations in alignment with global best practices

COURSE DETAILS

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OBJECTIVES

By completing the Developing Expertise in International Protocol, Diplomatic Relations & Statecraft training course, participants will gain the competencies to:

  • Demonstrate professionalism under pressure, with strong analytical and problem-solving capabilities
  • Organize and oversee diplomatic events and initiatives, setting clear goals and anticipating potential risks
  • Build mutual trust and credibility in official diplomatic and business relationships
  • Make informed decisions in complex and sensitive diplomatic contexts
  • Exhibit leadership by modeling protocol-aligned behaviors and fostering respectful, high-level engagements
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TRAINING METHODOLOGY

The training course combines presentations that share both theory and industry best practices with practical sessions in accordance with adult learning and blended learner-centred principles.

Participants will have opportunities to put into practice the skills they develop and enhance during the course. We make the most of small and whole group exercises, videos, case studies, peer exchange, brainstorming, role plays and discussions.

We will spend time working one-on-one and in small groups to resolve the challenges participants face. They will leave with new ideas and skills they can implement immediately they step back into their teams.

Participants are encouraged to reflect on and discuss their own professional issues and experiences. Overall, 50% of training course will be experiential and 50% will be theoretical.

Participants will receive a workshop manual with an introduction to the course, slides, overview, background information, exercises, and plenty of space for their own notes.

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ORGANISATIONAL IMPACT

Participants returning from the Developing Expertise in International Protocol, Diplomatic Relations & Statecraft training course will be equipped to make a substantial contribution to their organizations by:

  • Establishing efficient systems and procedures for managing protocol and diplomatic affairs
  • Leading international visits and events with professionalism and precision
  • Strengthening relations with representatives from embassies, consulates, and international institutions
  • Advising on emerging global issues such as digital diplomacy, information integrity, and geopolitical shifts
  • Enhancing the organization’s image and positioning in national and global arenas
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PERSONAL IMPACT

Participants of this Developing Expertise in International Protocol, Diplomatic Relations & Statecraft training course will develop critical soft skills and diplomatic competencies that will strengthen their personal leadership and international engagement profile. Key takeaways include:

  • Enhanced ability to manage cross-border economic initiatives and international trade missions
  • Strategic foresight to anticipate and mitigate global risks affecting their organization
  • Improved capacity to handle online communications and protect reputational interests
  • Greater confidence in resolving diplomatic disputes and maintaining high-stakes relationships
  • A deeper understanding of statecraft and diplomacy, essential for global leadership roles
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WHO SHOULD ATTEND?

Individuals whose capabilities and performance will improve when they attend this  KC Academy Developing Expertise in International Protocol, Diplomatic Relations & Statecraft training course include:

  • Business Executives in the Oil & Gas Industry, Finance, Telecommunications and Healthcare sectors, who negotiate nationally and internationally
  • Senior Civil Servants and Government Officials who represent their country at an international level
  • Diplomats and Protocol Leaders in embassies, consulates and high commissions
  • Senior Military Officers

DAILY AGENDA

Day 1: Business Protocol
  • Economic diplomacy and trade missions
  • Corporate diplomacy and public affairs
  • Advocacy and lobbying
  • Diplomatic challenges in different business markets
Day 2: International Affairs
  • Bilateralism as the building block for understanding international relations
  • Insights into The United Nations, NATO, and multilateral diplomacy
  • Managing cross cultural relationships, overcoming barriers
  • Global challenges including sustainable development, social justice, human rights, climate change, civil unrest, and nationalism
Day 3: Social Media & e-Diplomacy
  • Using the internet, social media, and digital tools for diplomatic activities
  • Managing relationships and engagement online
  • Policy implications and issues of going online
  • Balancing transparency with cybersecurity
Day 4: Issues & Conflict Resolution
  • Techniques for engaging in conflict situations including negotiation, mediation, and dialogue
  • Creative approaches including art and culture, social healing, and peace building
  • Using the Thomas Kilmann instrument to understand all sides’ preferences for managing conflict
  • Using the 7-step conflict resolution process to manage diplomatic issues
Day 5: Managing Diplomatic Relationships
  • Building a professional structure for managing diplomatic relationships
  • Accessing hard to reach VIPs
  • Deeping relationships that add value to your organisation
  • Dealing with complex relationship issues
  • Action planning
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Certificate

On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates.

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