An Intensive 5-day Training Course

Developing Expertise in International Protocol, Diplomatic Relations & Statecraft

Overseeing Effectiveness at National and International Level

INTRODUCTION TO THE COURSE

Protocol executives oversee all the ceremonial activities that take place when overseas dignitaries visit, or executives travel abroad. They ensure their teams work closely with overseas delegations to manage all the visit details including liaising directly with monarchs, presidents, ambassadors, high commissioners, and their spouses. Plus ensuring official representatives know what is expected and appropriate during these visits.

They are the first to welcome visiting dignitaries and ensure their in-country stays are memorable for all the right reasons. They engage in conversation, introduce them to key individuals, host trips and events and oversee security.

This Developing Expertise in International Protocol, Diplomatic Relations and Statecraft training course is designed to enable you to boost the effectiveness of your protocol department in overseeing relationships, etiquette, logistics and security at national and international levels.

This KC Academy Developing Expertise in International Protocol, Diplomatic Relations & Statecraft training course highlights best practices in:

  • Supporting international business at government levels
  • Bilateral and multilateral cross-cultural relationships
  • Online protocol and diplomatic activities including identifying and managing risks
  • Identifying and resolving conflicts and potential conflicts
  • Strategically managing diplomatic relationships

COURSE DETAILS

Objectives Icon

OBJECTIVES

By the end of this Developing Expertise in International Protocol, Diplomatic Relations & Statecraft training course participants will be able to demonstrate the following skills, knowledge, and behaviours:

  • Professionalism in analysing issues, solving problems, and remaining calm in stressful situations
  • Planning and organising: explaining clear goals, clarifying objectives, prioritising time, and resources, overseeing activities, identifying risks and contingencies, monitoring outcomes
  • Establishing and maintaining productive diplomatic relationships, identifying positions and needs, gaining trust and respect
  • Decision making in complex situations: identifying key issues, gathering data, making assumptions, proposing corrective actions, winning support for recommendations
  • Leadership: role modelling protocol and diplomacy behaviours, empowering others, establishing, and maintaining relationships with a broad range of people
Methodology Icon

TRAINING METHODOLOGY

The training course combines presentations that share both theory and industry best practices with practical sessions in accordance with adult learning and blended learner-centred principles.

Participants will have opportunities to put into practice the skills they develop and enhance during the course. We make the most of small and whole group exercises, videos, case studies, peer exchange, brainstorming, role plays and discussions.

We will spend time working one-on-one and in small groups to resolve the challenges participants face. They will leave with new ideas and skills they can implement immediately they step back into their teams.

Participants are encouraged to reflect on and discuss their own professional issues and experiences. Overall, 50% of training will be experiential and 50% will be theoretical.

Participants will receive a workshop manual with an introduction to the course, slides, overview, background information, exercises, and plenty of space for their own notes.

Organizational Impact Icon

ORGANISATIONAL IMPACT

Participants will return to their organisations able to advise on and manage:

  • Protocol systems, processes, procedures, and guidelines
  • Protocol-related aspects of events, visits, and other activities
  • Regular contact and harmonious working relationships with official representatives of national and international organisations
  • National and international issues that have the potential to negatively impact the organisation
  • Emerging issues such as cybersecurity, trustworthiness of news sources, artificial intelligence, and globalisation versus nationalism
Personal Impact Icon

PERSONAL IMPACT

Participants will hear and discuss latest protocol and diplomacy strategies and hone their skills in:

  • Facilitating trade missions and cross-border economic activity
  • Identifying global challenges facing their organisation and plans for managing these
  • Managing reputation, relationships, engagement, and communication activities online
  • Resolving conflict situations at the diplomatic level
  • International diplomatic relationship management
Target Audience Icon

WHO SHOULD ATTEND?

Individuals whose capabilities and performance will improve when they attend this Developing Expertise in International Protocol, Diplomatic Relations & Statecraft training course include:

  • Business executives in the oil & gas industry, finance, telecommunications and healthcare sectors, who negotiate nationally and internationally
  • Senior civil servants and government officials who represent their country at an international level
  • Diplomats and protocol leaders in embassies, consulates and high commissions
  • Senior military officers

DAILY AGENDA

DAY 1: Business Protocol
  • Economic diplomacy and trade missions
  • Corporate diplomacy and public affairs
  • Advocacy and lobbying
  • Diplomatic challenges in different business markets
DAY 2: International Affairs
  • Bilateralism as the building block for understanding international relations
  • Insights into The United Nations, NATO, and multilateral diplomacy
  • Managing cross cultural relationships, overcoming barriers
  • Global challenges including sustainable development, social justice, human rights, climate change, civil unrest, and nationalism
DAY 3: Social Media & e-Diplomacy
  • Using the internet, social media, and digital tools for diplomatic activities
  • Managing relationships and engagement online
  • Policy implications and issues of going online
  • Balancing transparency with cybersecurity
DAY 4: Issues & Conflict Resolution
  • Techniques for engaging in conflict situations including negotiation, mediation, and dialogue
  • Creative approaches including art and culture, social healing, and peace building
  • Using the Thomas Kilmann instrument to understand all sides’ preferences for managing conflict
  • Using the 7-step conflict resolution process to manage diplomatic issues
DAY 5: Managing Diplomatic Relationships
  • Building a professional structure for managing diplomatic relationships
  • Accessing hard to reach VIPs
  • Deeping relationships that add value to your organisation
  • Dealing with complex relationship issues
  • Action planning
Objectives Icon

Certificate

On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates

RELATED CATEGORIES

OTHER TRAINING COURSES

YOU MIGHT BE INTERESTED AS WELL…

CLASSROOM

Customer Experience Management

21-25 Apr 2025
Dubai, UAE
CLASSROOM

Public Governance Best Practices

04-08 Aug 2025
Dubai, UAE
CLASSROOM

Improving Public Sector Performance in the 21st Century

04-08 Aug 2025
Dubai, UAE
CLASSROOM

Effective Corporate Communication for the Oil and Gas Industries: CPD Certified

28 Apr-02 May 2025
Dubai, UAE
CLASSROOM

Behavioural Economics & Psychology in Marketing

07-11 Jul 2025
London, United Kingdom
CLASSROOM

International Protocol and Diplomacy Certificate

19-23 May 2025
Dubai, UAE
CLASSROOM

Digital Reputation Management

05-09 May 2025
London, United Kingdom
CLASSROOM

Press Office Management

15-19 Sep 2025
Dubai, UAE

FREQUENTLY ASKED QUESTIONS

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

Are there prerequisites or language requirements?

There are no prerequisites. Our courses are open to students of all backgrounds who are 18 years of age and older. All courses are conducted in English. Video lectures include English subtitles and the option to slow-down, pause, or replay lectures for better retention. Discussion boards are a critical component of each of our courses; therefore, we suggest students have a conversational knowledge of English when pursuing a Certificate of Completion. For any of the art writing courses, students need to be 100% proficient in written English.

How many students are in a course? Who will be my classmates?

Our classes are kept small, at no more than 30 students, to better facilitate and encourage personalized interaction with the instructor and fellow participants. Your classmates come from all over the globe and contribute their global perspectives and experience. Some are currently working within the arts while others are just beginning. All classmates share in their passion for the art world.

Do I need specific equipment to take Online Courses?

You should have an up-to-date web browser such as: Chrome, Safari, Firefox, or Internet Explorer. For more detailed information, please see the guides for supported browsers and basic computer specifications. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.

How can I register?

You can register for a KC Academy training course by visiting our website, selecting the course of your choice, and following the simple registration process. You can also contact our support team for assistance with the registration process.

READY TO GET STARTED?

Connect with our team to learn more about our customised learning and development solutions.

SUBSCRIBE TO OUR NEWSLETTER

Stay up to date with our latest insights on leadership, strategy and other topics that are relevant to your business. No spam, great content.