INTRODUCTION TO THE COURSE
In today’s hyper-connected yet emotionally distant world, the ability to connect, influence, and lead with authenticity has never been more important. Mastering the Art of Presence & Influence training course is designed to equip business professionals with the essential tools to build strong relationships, inspire trust, and influence others positively and ethically.
Drawing on the insights of communication experts like Stephen Covey, this course emphasizes the foundational principle: Seek first to understand, then to be understood. You will explore the science and practice of influence, from reading interpersonal dynamics to shaping outcomes in high-stakes conversations. Whether you’re aiming to lead teams, drive change, or improve client engagement, this training course will help you amplify your executive presence and master the skills of influence.
This Mastering the Art of Presence & Influence training course will highlight:
- Building rapport and trust-based relationships in the workplace
- Applying the Influence Model to achieve win-win outcomes
- Influencing team decisions and stakeholder commitments
- Enhancing flexibility, negotiation, and persuasion skills
- Delivering impactful presentations that inspire action
COURSE DETAILS
Objectives
By the end of this Mastering the Art of Presence & Influence training course, participants will be able to:
- Cultivate deep listening and empathy to strengthen interpersonal relationships
- Influence peers and stakeholders through strategic communication techniques
- Lead more informed and collaborative decision-making processes
- Structure and deliver engaging presentations with executive presence
- Foster mutual gains through collaborative negotiation and consensus building
Training Methodology
This Mastering the Art of Presence & Influence training course will involve a high level of participation using a range of proven blended learning methods that ensure all the participants will learn in a safe yet challenging environment. All Adult learning styles are accommodated using a variety of mediums, including; skills application, case study critique, peer feedback, completion of a personal profiling tool, individual and group exercises.
Organisational Impact
Organizations that nurture the soft skills of their workforce are more adaptable, collaborative, and resilient. By attending this training course, your organization will benefit from:
- Enhanced cross-functional communication and collaboration
- Improved relationship-building that supports long-term partnerships
- Greater influence in internal and external negotiations
- More effective stakeholder engagement and buy-in for key initiatives
- Higher employee morale and performance through emotionally intelligent leadership
- Increased alignment and productivity across teams
Personal Impact
Participants will leave this training course with:
- A sharpened ability to build trust and rapport in diverse workplace settings
- Greater emotional intelligence and communication agility
- Tools for managing difficult conversations and feedback constructively
- Confidence in delivering powerful, persuasive presentations
- Practical techniques for influencing without authority
- Improved resilience and self-leadership in complex business interactions
Who should Attend?
This KC Academy Mastering the Art of Presence & Influence training course is aimed at Business Professionals who want to re-enforce the existing skills and build a new layer of expertise that will enhance more in control of the business discussions. It will also benefit those who wish to communicate and present their ideas more powerfully.
This training course is a suitably wide range of professionals but will significantly benefit:
- Project Managers
- Marketing Professionals
- Senior Business Leaders
- All Team Leaders and Managers
- Anyone who supervises or manages a team
- Sales Professionals who wish to have a greater impact on their clients
- Any Business Professional who is seeking to expand its sphere of influence
- Business Professionals who need to work collaboratively with other business functions
DAILY AGENDA
Day 1: The Link between Influence and Relationships
- Defining the Characteristics of Required to Influence Others
- Where are you and those you wish to Influence on the Change Curve?
- What are the blockages we face when influencing others?
- The Importance of Accommodating Different Learning Styles
- The Fight, Freeze, or Flight: How the brain works?
- Unconscious Bias and How We Filter Information
- Understanding Different Behavioural Styles
- Emotional Intelligence and Influence
Day 2: Building Your Personal Effectiveness Toolkit
- The Influence Model
- The Critical Elements of the Influencing Model Explained and Demonstrated
- Listening with Intent
- Asking Better Questions to Understand Truly
- The Importance of Building in Flexibility to Any Idea or Proposal
- Influencing Decision Making at Work
- Influencing Others to Make More Informed Decisions
- How to Use Decision Making Tools in Practice
Day 3: Negotiation in Practice
- Explaining What Negotiation Is and Isn’t
- An Introduction to Negotiations
- Negotiation Skills in Business and Life
- Understanding Negotiation Parameters
- Preparing for Your Negotiations
- Learning How to Identify Negotiable Variables – What do I trade?
- The Principles of the WAP (Walk Away Point) and Why It Is Important
Day 4: Delivering a Best in Class Presentation
- What makes Memorable Speech?
- Presentation Top Tips
- Introduction and Use of the INTRO Formula
- Using Intonation for Effect
- Exploring the Role of Non-Verbal Communication When Presenting
- PowerPoint Do’s and Don’ts
- Using Stories and Visualisation to Enhance Your Message
- How to Control Nerves like a Professional
- Creating a Personal Vocal Checklist
Day 5: Building Your Sphere of Influence
- Understanding the Sphere of Influence
- Creating a Personal Influence Map
- Consideration of Influencing Tactics
- Developing a Personal Plan of Action for Your Return to Work
- Building Your Personal Resource Library
Certificate
- On successful completion of this training course, KC Academy Certificate will be awarded to the delegates.