An Intensive 10-day Training Course

Priority Management

Optimising Time, Workflow & Productivity

INTRODUCTION TO THE COURSE

In today’s fast-paced work environment, the ability to manage time, set priorities, and influence outcomes is critical to personal effectiveness and professional success. This highly practical and interactive Priority Management training course provides the essential tools and techniques to help professionals take control of their schedules, reduce stress, and deliver consistently high performance.

This training course goes beyond traditional time management by integrating goal setting, emotional intelligence, influence, and communication strategies. It empowers participants to focus on what matters most, overcome timewasters, manage demands effectively, and build lasting professional relationships that drive productivity and success.

Through real-world examples, engaging exercises, and proven methodologies, this course helps you take back control of your time and priorities, leading to greater confidence, improved wellbeing, and measurable workplace impact.

This Priority Management training course will highlight:

  • How to define and set clear, achievable personal and professional goals
  • Daily, weekly, and monthly planning techniques for prioritising tasks
  • The connection between emotional intelligence and effective influence
  • Strategies to communicate assertively with those competing for your time
  • Tools for stress reduction and managing pressure in high-demand environments
  • Methods to structure and present compelling proposals
  • Techniques for influencing decisions and building strong relationships

This training course is split into two modules:

Module I - Setting Priorities, Time Management & Stress Reduction – CPD Certified

Module II - Mastering the Art of Presence & Influence

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

COURSE DETAILS

Objectives Icon

OBJECTIVES

By the end of this Priority Management training course, participants will be able to:

  • Establish clear and meaningful goals using SMART criteria
  • Organise, prioritise, and manage time and tasks more effectively
  • Communicate assertively to handle interruptions and reduce time loss
  • Run efficient meetings and delegate responsibilities effectively
  • Identify causes of stress and implement coping strategies
  • Present ideas confidently and with influence
  • Negotiate win-win outcomes and foster productive relationships
  • Delivering persuasive presentations and influence stakeholder decisions
  • Build trust and rapport to maximise long-term influence
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TRAINING METHODOLOGY

This Priority Management training course will involve a high level of participation facilitated by the training course tutor using a range of proven blended learning methods. This methodology includes trainer delivery combined with individual and group exercises to reinforce key messages.  All learning styles are addressed and mediums such as video, small group role-play, questionnaires, games and discussions are used to ensure the training is fun, engaging and empowering.

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ORGANISATIONAL IMPACT

Organisations investing in this training course can expect:

  • Enhanced individual and team productivity
  • Employees equipped with effective goal setting and time management tools
  • Greater alignment between individual efforts and organisational objectives
  • Improved workplace communication and reduced interpersonal conflict
  • Lower stress levels leading to higher morale and engagement
  • Stronger working relationships and collaborative performance
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PERSONAL IMPACT

Participants will gain:

  • Confidence in managing competing priorities
  • A structured approach to daily planning and workload management
  • Improved communication and influence in professional settings
  • Reduced stress and enhanced focus on meaningful tasks
  • Skills in presenting and negotiating with clarity and credibility
  • Practical tools to implement immediately in their daily routine
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WHO SHOULD ATTEND?

This KC Academy Priority Management training course is aimed at professionals who want to take better control of their time and be more productive.  It will also benefit those who find their working environment quite stressful and want to take control of reducing stress.

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Team Leaders
  • Supervisors
  • Heads of Department
  • Training Professionals
  • Senior Business Leaders
  • First Line Managers
  • General Managers
  • Middle Managers
  • Project Managers
  • Employees with a specific development need to influence and persuade other people more effectively

DAILY AGENDA

Module 1: Setting Priorities, Time Management & Stress Reduction – CPD Certified
Day 1 to Day 5

Managing Yourself and Your Day

  • Establishing Responsibilities and Priorities
  • Effective Use of Diaries, Time Planners, Time Logs, etc.
  • Criteria for Prioritizing using the Urgent and Important Model
  • My Perfect Day – When are you at your best?

Personal Time Management Styles and Communication

  • Dealing with Interruptions and Distractions – Staying Focused
  • Communication Styles and How to Use Positive Communication to Aid Productivity
  • Empowerment Techniques – Learning when to push back using the WISH model

Effective Meetings and Delegation

  • What does effective delegation look like?
  • Styles of Management that Aid and Hinder Delegation
  • How to delegate successfully?
  • Understanding How people learn
  • The Use of Feedback in the Delegation Process

Understanding Workplace Stress and its Causes

  • Recognizing the Signs of Stress in ourselves and others
  • Tips and Techniques for Managing Stress
  • Maintaining an Effective balance between Home and Work

Managing Workplace Stress through Behavior and Communication

  • Conflict Management – common cause of stress
  • Analysis of Individual conflict Management Styles
  • Using Emotional Intelligence to Manage Stress and Conflict Situations
Module 2: Mastering the Art of Presence & Influence
Day 6: The Link between Influence and Relationships
  • Defining the Characteristics of Required to Influence Others
  • Where are you and those you wish to Influence on the Change Curve?
  • What are the blockages we face when influencing others?
  • The Importance of Accommodating Different Learning Styles
  • The Fight, Freeze, or Flight: How the brain works?
  • Unconscious Bias and How We Filter Information
  • Understanding Different Behavioural Styles
  • Emotional Intelligence and Influence
Day 7: Building Your Personal Effectiveness Toolkit
  • The Influence Model
  • The Critical Elements of the Influencing Model Explained and Demonstrated
  • Listening with Intent
  • Asking Better Questions to Understand Truly
  • The Importance of Building in Flexibility to Any Idea or Proposal
  • Influencing Decision Making at Work
  • Influencing Others to Make More Informed Decisions
  • How to Use Decision Making Tools in Practice
Day 8: Negotiation in Practice
  • Explaining What Negotiation Is and Isn’t
  • An Introduction to Negotiations
  • Negotiation Skills in Business and Life
  • Understanding Negotiation Parameters
  • Preparing for Your Negotiations
  • Learning How to Identify Negotiable Variables – What do I trade?
  • The Principles of the WAP (Walk Away Point) and Why It Is Important
Day 9: Delivering a Best in Class Presentation
  • What makes Memorable Speech?
  • Presentation Top Tips
  • Introduction and Use of the INTRO Formula
  • Using Intonation for Effect
  • Exploring the Role of Non-Verbal Communication When Presenting
  • PowerPoint Do’s and Don’ts
  • Using Stories and Visualisation to Enhance Your Message
  • How to Control Nerves like a Professional
  • Creating a Personal Vocal Checklist
Day 10: Building Your Sphere of Influence
  • Understanding the Sphere of Influence
  • Creating a Personal Influence Map
  • Consideration of Influencing Tactics
  • Developing a Personal “Plan of Action” for Your Return to Work
  • Building Your Personal Resource Library
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Certificate

On successful completion of this training course, KC ACademy Certificate will be awarded to the delegates.

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